Coordinator Paarl,Cape Town

Pedros Chicken; Cape Town; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Pedros Chicken is launching a brand-new Paarl store in Cape Town, inviting energetic individuals to join a dynamic launch team. You will help manage shift operations to meet service, quality, and productivity standards from day one, while building a strong store culture.

Ideal candidates have supervisory aspirations, strong leadership, and the ability to work independently in a fast-paced environment, with a focus on accuracy, teamwork, and high hygiene standards.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and escalate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Communication skills

Customer service

Attention to detail

Time management

Fast-paced environment

Teamwork

Cash handling

POS skills

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Paarl,Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.