Waitron Belgravia, Cape Town (W)

Pedros; Cape Town; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Pedros in Cape Town is hiring for our brand-new store to deliver high-quality dine-in service and create a positive customer experience from day one. Join a dynamic launch team and grow your skills in a fast-paced environment while helping establish our store culture.

We value passionate, energetic individuals with excellent communication and interpersonal skills who can multitask, stay professional under pressure, and provide outstanding service while coordinating with kitchen and cashier teams.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal

Customer focus

Communication

Multitasking

Emotional intelligence

Service orientation

Conflict handling

Professional presentation

Job description

Exciting New Restaurant Join our family as we open our brand-new store in Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift