Waitron Tokai (Cape Town)

Pedros; Cape Town; On-site; ZAR 83,000 - 124,000; Full time

Job summary

Pedros is opening a new store in Capetown and seeks energetic team members for the launch. You will deliver high-quality dine-in service, greet guests, take orders, serve meals and beverages, and help ensure a positive customer experience from day one.

Join a dynamic launch team, collaborate with kitchen and cashier staff, and contribute to building a strong store culture. Flexible shifts and growth opportunities are available as the brand expands.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking

Emotional intelligence

Service orientation

Conflict handling

Professional presentation

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Capetown. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.


• Present menus and explain specials.


• Take accurate food and beverage orders.


• Serve meals and beverages promptly.


• Check customer satisfaction during service.


• Clear and reset tables efficiently.


• Process payments when required.


• Manage customer complaints professionally.


• Maintain cleanliness in dining areas.


• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills


• Customer focus


• Communication skills


• Multitasking ability


• Emotional intelligence


• Service orientation


• Conflict handling skills


• Professional presentation

Requirements

• Previous hospitality experience preferred.


• Good verbal communication skills.


• Ability to work flexible shifts.