Coordinator Paarl,Cape Town

Pedros Chicken; Wes-Kaap; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Pedros Chicken is opening a brand-new store in Paarl, Cape Town, inviting energetic individuals to join the launch team. This role focuses on managing shift operations, delivering service, and upholding quality and productivity standards from day one.

Ideal candidates have supervisory experience, strong leadership and organizational skills, and the ability to work independently in a fast-paced environment. You will collaborate with kitchen staff to ensure smooth order flow and exceptional guest

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and manage first impression.
• Take orders accurately (in person, drive-thru, or online).
• Present food and drinks neat, correct, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of counter, dining area, and stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor concerns politely and escalate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Supervisory

Leadership

Organizational

Customer Service

Communication

POS Skills

Time Management

Teamwork

Hygiene

Tools

POS System

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Paarl,Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and **escalate** when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.