Coordinator Paarl,Cape Town

Pedros; Cape Town; On-site; ZAR 134,000 - 167,000; Full time

Job summary

Pedros in Paarl, Cape Town, is opening a brand-new store and seeking energetic individuals to join the launch team. This role focuses on managing shift operations and delivering excellent service in a fast-paced environment.

You will greet customers warmly, take orders in person, drive-thru, or online pickups, present items correctly, and work with kitchen staff to ensure smooth order flow and quality. Supervisory experience is preferred.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take orders accurately in person, drive-thru, or online pickups.
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and escalate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Communication skills

Attention to detail

Fast-paced environment

Time management

Multitasking

Teamwork

Cash handling

POS skills

Problem solving

Adaptability

Hygiene

Professionalism

Job description

New Store Opening – Exciting Opportunity Join the Pedros family as we open our brand-new store in Paarl,Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalation when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.