Volunteer Coordinator & Engagement Specialist

Placements24; Klerksdorp; In loco; ZAR 180.000 - 320.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Work with adorable animals

Professional development

Supportive environment

Community impact

Advancement opportunities

Descrizione del lavoro

Placements24 seeks a dedicated Volunteer Coordinator & Engagement Specialist in Klerksdorp, North West to recruit, train, manage, and retain volunteers. You’ll be the main contact, ensuring volunteers have a rewarding experience while contributing to animal welfare and community impact.

The role emphasizes organizing onboarding, training, schedules, and recognition, with opportunities to grow within a supportive non-profit setting in the North West region.

Competenze

• Proven experience in volunteer management or related field.
• Excellent interpersonal, communication and active listening skills.
• Strong organizational and time-management abilities.
• Experience in recruitment, training and supervision of individuals or groups.
• Proficiency with Microsoft Office; experience with volunteer management software is a plus.
• Genuine passion for animal welfare and commitment to the organization's mission.
• Ability to work independently and collaboratively within a team environment.
• High level of empathy, patience and enthusiasm.
• Knowledge of the Klerksdorp community is advantageous.
• Diploma or degree is desirable but not essential; practical experience valued.

Mansioni

• Develop and implement effective strategies for recruiting new volunteers across Klerksdorp.
• Screen, interview, and onboard potential volunteers, ensuring proper placement based on skills and interests.
• Develop and deliver engaging orientation and training programs for all volunteers.
• Manage the volunteer schedule, ensuring adequate coverage for all operational needs.
• Provide ongoing support, supervision, and recognition to volunteers, fostering a positive and motivating environment.
• Serve as the main point of contact for volunteer inquiries, addressing concerns and resolving issues promptly.
• Organize volunteer appreciation events and activities to foster a sense of community and belonging.
• Maintain accurate volunteer records, including hours, training, and contact information, using our database system.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Promote the organization's mission and volunteer opportunities within the Klerksdorp community and the wider North West.

Conoscenze

Volunteer management

Communication

Organization

Recruitment

Training

Formazione

Diploma or degree desirable

Strumenti

Microsoft Office

Volunteer management software

Descrizione del lavoro

About the Role

Our client, a beloved animal welfare charity operating in Klerksdorp, North West, is seeking a dedicated and enthusiastic Volunteer Coordinator & Engagement Specialist. This role is fundamental to recruiting, training, managing, and retaining our invaluable volunteer base. You will be the primary point of contact for volunteers, ensuring they have a positive and rewarding experience while contributing effectively to our mission of rescuing and rehoming animals. The ideal candidate is a people-person, highly organized, and passionate about animal welfare and community involvement within Klerksdorp. This position offers a unique chance to connect passionate individuals with meaningful work in the North West.

Key Responsibilities

• Develop and implement effective strategies for recruiting new volunteers across Klerksdorp.
• Screen, interview, and onboard potential volunteers, ensuring proper placement based on skills and interests.
• Develop and deliver engaging orientation and training programs for all volunteers.
• Manage the volunteer schedule, ensuring adequate coverage for all operational needs.
• Provide ongoing support, supervision, and recognition to volunteers, fostering a positive and motivating environment.
• Serve as the main point of contact for volunteer inquiries, addressing concerns and resolving issues promptly.
• Organize volunteer appreciation events and activities to foster a sense of community and belonging.
• Maintain accurate volunteer records, including hours, training, and contact information, using our database system.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Promote the organization's mission and volunteer opportunities within the Klerksdorp community and the wider North West.

Requirements

• Proven experience in volunteer management, human resources, community engagement, or a related field.
• Excellent interpersonal, communication, and active listening skills.
• Strong organizational and time management abilities, with meticulous attention to detail.
• Experience in recruitment, training, and supervision of individuals or groups.
• Proficiency in Microsoft Office Suite and experience with volunteer management software is a plus.
• A genuine passion for animal welfare and commitment to the organization's mission.
• Ability to work independently and collaboratively within a team environment.
• High level of empathy, patience, and enthusiasm.
• Knowledge of the Klerksdorp community is advantageous.
• A relevant diploma or degree is desirable but not essential; practical experience is highly valued.

Benefits

• Competitive salary based on experience.
• Opportunity to work with adorable animals and passionate colleagues.
• Make a direct impact on animal welfare in Klerksdorp.
• Professional development opportunities in volunteer management and non-profit operations.
• A supportive and friendly work environment.
• Flexible working hours within a standard work week.
• Contribution to a vital cause within the North West community.
• Potential for future advancement within the organization.