VoIP Specialist - Telecoms

Placements24; Mossel Bay; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Remote work flexibility

Generous annual leave

Health, dental, vision insurance

Training and certification programs

Job summary

Placements24 is seeking a specialized VoIP Specialist to remotely support Mossel Bay operations. You will design, implement, and manage VoIP systems, ensuring high-quality voice services for clients from a remote setting.

Responsibilities include configuring PBX, SIP trunking, QoS optimization, and ongoing troubleshooting. Requires 4+ years in VoIP with Asterisk/CallManager/FreeSWITCH and strong signaling knowledge.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 4+ years hands-on VoIP experience with Asterisk, CallManager or FreeSWITCH.
• Strong knowledge of SIP, H.323, RTP signaling.
• Experience configuring QoS, firewalls and real-time traffic networks.

Responsibilities

• Design, configure, and deploy VoIP solutions including PBX, SIP trunking, and contact-center platforms.
• Monitor VoIP performance, QoS, and CDRs for optimization and troubleshooting.
• Manage user provisioning, routing rules, and features within the VoIP environment.
• Provide advanced remote technical support for VoIP issues.
• Keep up-to-date with emerging VoIP technologies and best practices.

Skills

VoIP

Asterisk

CallManager

FreeSWITCH

SIP

Education

Bachelor’s degree in Telecommunications, Computer Engineering, or related field

Tools

Wireshark

Job description

About the Role

Our client is seeking a specialized VoIP Specialist to join their innovative telecoms team, remotely supporting operations based in Mossel Bay . This role focuses on the design, implementation, and ongoing management of Voice over IP (VoIP) systems, ensuring seamless and high-quality voice communication services for clients. You will be at the forefront of deploying and optimizing cutting-edge VoIP technologies, troubleshooting complex issues, and contributing to the evolution of our voice communication platforms. This is an excellent opportunity for an expert in VoIP technologies looking to make a significant impact from a remote setting.

Key Responsibilities

• Design, configure, and deploy VoIP solutions , including PBX systems, SIP trunking, and call center platforms.
• Monitor VoIP network performance, quality of service (QoS), and call detail records (CDRs) for optimization and troubleshooting.
• Manage user provisioning, call routing rules, and user features within the VoIP environment.
• Provide advanced technical support for VoIP-related issues, resolving complex problems efficiently.
• Stay abreast of emerging VoIP technologies and industry best practices to enhance service offerings.

Requirements

• Bachelor’s degree in Telecommunications, Computer Engineering, or a related field, or equivalent experience.
• Minimum of 4 years of hands‑on experience with VoIP technologies and platforms (e.g., Asterisk, Cisco CallManager, FreeSWITCH).
• Strong understanding of SIP, H.323, RTP, and related signaling protocols.
• Experience with network configuration, firewalls, and QoS for real-time traffic.
• Excellent remote communication and problem-solving skills, with a focus on delivering reliable voice services.

Benefits

• Competitive salary package with remote work flexibility.
• Generous annual leave and personal development budget.
• Comprehensive health, dental, and vision insurance.
• Opportunities to work with leading VoIP technologies and contribute to innovative projects.
• Access to online training and certification programs to enhance skills.