VoIP Systems Administrator

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid work

Training programs

Career growth

Competitive salary & benefits

Job summary

Placements24 in Stellenbosch is seeking a proficient VoIP Systems Administrator to manage and maintain our voice over IP infrastructure. This hybrid role focuses on reliable communication, security, and performance across the organization.

You will configure VoIP platforms, monitor quality, and collaborate with IT to upgrade systems and support users, ensuring smooth operations and strong incident response.

Qualifications

• 3+ years of experience managing VoIP systems.
• Strong knowledge of SIP, RTP, TCP/IP and voice protocols.
• Experience with PBX administration and telephony hardware.
• Familiarity with network troubleshooting tools.

Responsibilities

• Administer, configure, and maintain VoIP platforms.
• Monitor performance, troubleshoot call quality, and resolve network issues.
• Manage user accounts, extensions, voicemail, and call routing.
• Implement security measures to protect VoIP infrastructure.
• Collaborate with IT and network teams for seamless integration.

Skills

VoIP systems

PBX administration

Network troubleshooting

SIP/RTP/TCP/IP

Call routing

Education

Information Technology / Computer Science degree

Job description

About the Role

Our client is seeking a proficient VoIP Systems Administrator to manage and maintain their voice over IP infrastructure in Stellenbosch . This hybrid role involves ensuring the smooth operation, security, and performance of their VoIP systems, while also handling user support and system upgrades. You will play a vital part in ensuring reliable communication services for the entire organization, working with cutting-edge telephony solutions. This is an ideal position for a technically skilled individual looking to make a significant impact within a progressive company in the Stellenbosch region.

Key Responsibilities

• Administer, configure, and maintain VoIP platforms (e.g., Asterisk, Cisco Call Manager, FreeSWITCH).
• Monitor VoIP system performance, troubleshoot call quality issues, and resolve network connectivity problems.
• Manage user accounts, extensions, voicemail, and call routing configurations.
• Implement security measures to protect the VoIP infrastructure from unauthorized access and threats.
• Collaborate with IT and network teams to ensure seamless integration with other systems.

Requirements

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience managing and supporting VoIP systems .
• Strong knowledge fo SIP, RTP, TCP/IP, and related voice protocols.
• Experience with PBX administration and telephony hardware.
• Familiarity with network troubleshooting and diagnostic tools.

Benefits

• Competitive salary and comprehensive benefits package.
• Hybrid work arrangement for improved work-life balance.
• Access to advanced training and certification programs.
• Opportunities for career advancement within the company.
• Positive and collaborative work culture in Stellenbosch .