VIP Growth Manager – iGaming & Betting

WMS Secure; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

WMS Secure, based in Cape Town, is seeking an experienced VIP Manager to enhance player retention and revenue in a competitive iGaming environment.

The role involves developing relationships with high-value players and executing personalized strategies to deliver exceptional experiences. Candidates should have a solid background in VIP management, strong analytical skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Minimum 3-5 years' experience in VIP Management or Customer Relationship Management.
• Proven experience managing high-net-worth customer portfolios.
• Strong communication and interpersonal skills.

Responsibilities

• Manage relationships with high-value and VIP customers.
• Deliver personalized engagement strategies.
• Achieve retention and revenue targets.

Skills

Relationship-building

Customer-centric mindset

Data analysis

Education

Grade 12 (Matric)

Diploma or Degree in Business, Marketing, or related field

Tools

Microsoft Office Suite

CRM platforms

Analytics tools

Job description

WMS Secure, based in Cape Town, is seeking an experienced VIP Manager to enhance player retention and revenue in a competitive iGaming environment.

The role involves developing relationships with high-value players and executing personalized strategies to deliver exceptional experiences. Candidates should have a solid background in VIP management, strong analytical skills, and the ability to work under pressure in a fast-paced environment.