Vehicle Dispatcher - Fleet Operations

Placements24; East London; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Annual leave

Job summary

Placements24 is seeking a focused Vehicle Dispatcher in East London to coordinate daily fleet movements, optimize routes, and maintain driver communications. The role requires organizing workload, tracking deliveries, and ensuring timely pickups while upholding safety standards and policy compliance.

You will be the central contact for drivers and clients, handling updates, issues, and scheduling. A strong sense of organization and multitasking is essential for success in this fast-paced

Qualifications

• Proven experience as a dispatcher, logistics coordinator, or in a similar role.
• Excellent knowledge of the East London road network and surrounding areas.
• Proficiency in using dispatch software, GPS tracking systems, and communication tools.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to remain calm and effective under pressure.
• Strong problem-solving skills and quick decision-making capabilities.
• Customer-service oriented attitude.
• Ability to work flexible hours, including occasional weekends or evenings.
• A valid driver's license is beneficial.

Responsibilities

• Coordinate the daily dispatch of vehicles to various delivery and pick-up locations.
• Assign drivers to specific routes and vehicles, ensuring efficient resource allocation.
• Monitor vehicle locations and progress using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support.
• Liaise with clients to confirm delivery schedules and address any service inquiries.
• Respond promptly to operational issues, such as vehicle breakdowns or traffic delays, and implement solutions.
• Maintain accurate dispatch records, including driver logs, delivery times, and mileage.
• Ensure compliance with all company policies, safety regulations, and driving hours regulations.
• Manage communication channels to relay important information to all relevant parties.
• Assist in managing vehicle maintenance schedules by coordinating service appointments.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Problem solving

Driver management

Tools

Dispatch software

GPS tracking systems

Communication tools

Job description

About the Role

Our client, a busy transport and logistics company, is seeking an efficient and organized Vehicle Dispatcher to manage their fleet operations in East London . This role is crucial for coordinating the daily movements of vehicles, ensuring timely pickups and deliveries, and maintaining optimal fleet utilization. The ideal candidate will have excellent communication skills, the ability to multitask under pressure, and a strong understanding of route planning and driver management. You will be the central point of contact for drivers, clients, and operational staff, ensuring seamless communication and problem resolution. If you are a highly organized individual with experience in dispatch or logistics coordination within the East London area, this is an excellent opportunity to join a reputable company and contribute to its operational success.

Key Responsibilities

• Coordinate the daily dispatch of vehicles to various delivery and pick-up locations.


• Assign drivers to specific routes and vehicles, ensuring efficient resource allocation.


• Monitor vehicle locations and progress using GPS tracking systems.


• Communicate effectively with drivers to provide instructions, updates, and support.


• Liaise with clients to confirm delivery schedules and address any service inquiries.


• Respond promptly to operational issues, such as vehicle breakdowns or traffic delays, and implement solutions.


• Maintain accurate dispatch records, including driver logs, delivery times, and mileage.


• Ensure compliance with all company policies, safety regulations, and driving hours regulations.


• Manage communication channels to relay important information to all relevant parties.


• Assist in managing vehicle maintenance schedules by coordinating service appointments.

Requirements

• Proven experience as a dispatcher, logistics coordinator, or in a similar role.


• Excellent knowledge of the East London road network and surrounding areas.


• Proficiency in using dispatch software, GPS tracking systems, and communication tools.


• Strong organizational and multitasking abilities.


• Excellent verbal and written communication skills.


• Ability to remain calm and effective under pressure.


• Strong problem-solving skills and quick decision-making capabilities.


• Customer-service oriented attitude.


• Ability to work flexible hours, including occasional weekends or evenings.


• A valid driver's license is beneficial.

Benefits

• Our client offers a competitive salary and benefits package, including medical aid and a provident fund.


• This role provides stability within the transport and logistics sector in East London .


• Employees benefit from opportunities to develop their skills in fleet management and operational coordination.


• Regular performance reviews and potential for advancement are offered.


• Paid annual leave and sick leave are provided.


• Our client fosters a team-oriented environment where efficiency and effective communication are highly valued, ensuring a dynamic and supportive workplace.