Dispatch and Scheduling Officer

Placements24; Bellville; Hybrid; ZAR 220.000 - 320.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Bonus for performance

Provident fund

Overtime pay

On-site parking

Wellness program

Zusammenfassung

Placements24 is seeking a Dispatch and Scheduling Officer to coordinate daily dispatches and optimize routes for a logistics operations team. The role is office-based with hybrid flexibility and requires strong planning, communication, and problem-solving skills to keep deliveries on time.

The ideal candidate will manage driver schedules, monitor progress, and collaborate with customer service to handle exceptions while ensuring compliance with policies and maintaining accurate records.

Qualifikationen

• Proven Dispatcher/Scheduler experience in logistics or transportation.
• Familiar with Centurion and Gauteng areas is advantageous.
• Strong route planning and optimization knowledge.
• Excellent communication, interpersonal and problem-solving skills.
• Proficient with dispatch software and GPS tracking systems.
• Able to work effectively in a hybrid work environment.
• Diploma or certificate in Logistics or Supply Chain preferred.

Aufgaben

• Develop and manage daily dispatch schedules for a fleet of delivery vehicles operating within Gauteng.
• Assign routes and deliveries to drivers based on location, urgency, and vehicle capacity.
• Monitor driver progress throughout the day, providing support and addressing any issues that arise.
• Communicate effectively with drivers regarding delivery instructions, schedule changes, and potential delays.
• Coordinate with the customer service team to manage delivery exceptions and customer inquiries.
• Optimize delivery routes to ensure efficiency, reduce mileage, and minimize fuel consumption.
• Maintain accurate records of dispatches, deliveries, and driver performance.
• Analyze dispatch data to identify areas for improvement in scheduling and route planning.
• Ensure compliance with all company policies and transportation regulations.
• Collaborate with management to implement new dispatching strategies and technologies.

Kenntnisse

Dispatcher

Scheduler

Route planning

GPS tracking

Excel

Communication

Problem solving

Ausbildung

Diploma in Logistics

Certificate in Supply Chain

Tools

Dispatch software

GPS tracking systems

Jobbeschreibung

About the Role

Our client, a prominent logistics and delivery service provider based in **Centurion, Gauteng**, is looking for a highly organized and efficient Dispatch and Scheduling Officer to join their operational team. This role is crucial in ensuring the timely and effective movement of goods and services by meticulously planning and coordinating driver schedules and delivery routes. The ideal candidate will possess excellent communication and problem-solving skills, with a keen ability to manage multiple priorities in a fast-paced environment. While this position is primarily office-based, offering a hybrid work arrangement, you will have significant autonomy in managing your daily schedule and responsibilities. You will work closely with drivers, customer service, and management to optimize delivery operations and maintain high levels of customer satisfaction. If you are a detail-oriented individual with a passion for logistics and operational efficiency, this role offers a great opportunity for career growth within a respected company.

Key Responsibilities

• Develop and manage daily dispatch schedules for a fleet of delivery vehicles operating within **Gauteng**.
• Assign routes and deliveries to drivers based on location, urgency, and vehicle capacity.
• Monitor driver progress throughout the day, providing support and addressing any issues that arise.
• Communicate effectively with drivers regarding delivery instructions, schedule changes, and potential delays.
• Coordinate with the customer service team to manage delivery exceptions and customer inquiries.
• Optimize delivery routes to ensure efficiency, reduce mileage, and minimize fuel consumption.
• Maintain accurate records of dispatches, deliveries, and driver performance.
• Analyze dispatch data to identify areas for improvement in scheduling and route planning.
• Ensure compliance with all company policies and transportation regulations.
• Collaborate with management to implement new dispatching strategies and technologies.

Requirements

• Proven experience as a Dispatcher, Scheduler, or in a similar role within the logistics or transportation industry.
• Familiarity with **Centurion** and surrounding **Gauteng** areas is advantageous.
• Strong understanding of route planning and optimization techniques.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in dispatch software and GPS tracking systems.
• Ability to remain calm and make effective decisions under pressure.
• Strong organizational skills and attention to detail.
• Experience with Microsoft Office Suite, particularly Excel.
• Ability to work effectively in a hybrid work environment.
• A diploma or certificate in Logistics, Supply Chain Management, or a related field is preferred.

Benefits

• Competitive salary commensurate with experience.
• Hybrid work model offering flexibility.
• Opportunities for professional development and advancement.
• Contribution to a provident fund.
• Performance-based bonuses.
• Employee wellness programs.
• A supportive and dynamic work environment.
• Annual performance reviews.
• Potential for overtime pay.On-site parking facilities.