Travel Consultant

NEW AFRICAN SAFARIS; Wes-Kaap; Hybrid; ZAR 260,000 - 520,000; Full time

Benefits offered by this job

Commission on sales

Educational trips

Product training

Hybrid work

Job summary

NEW AFRICAN SAFARIS is seeking an experienced Southern & East Africa Travel Consultant with a strong background in tailor-made African travel. You will design, cost and sell bespoke safari itineraries to international clients, managing the process from enquiry to post-travel follow-up.

The role requires excellent destination knowledge, proven sales ability, and strong organisational skills to handle multiple enquiries in a fast-paced environment, with hybrid working arrangements.

Qualifications

• Minimum five (5) years' proven experience selling tailor-made travel packages to Southern Africa.
• In-depth knowledge of South Africa, Namibia, Botswana and Zimbabwe is essential.
• Proven ability to design and cost multi-destination itineraries, manage client budgets and convert enquiries into sales.
• Strong understanding of African safari destinations, accommodation, transport and travel logistics.
• Proficiency in MS Office and Wetu or similar itinerary-building software.
• Excellent written and verbal communication skills, with a high level of accuracy and attention to detail.
• Strong organisational skills and the ability to manage multiple enquiries independently and in a fast-paced environment.
• A proactive, commercially minded approach and the ability to handle pressure and unexpected travel challenges.

Responsibilities

• Design, cost and sell tailor-made safari and adventure itineraries across Southern and East Africa.
• Manage client enquiries, prepare quotations, follow up proactively and convert leads into confirmed bookings.
• Build strong relationships with international clients, accommodation suppliers, airlines, and ground operators.
• Coordinate reservations and ensure all travel arrangements are accurate and professionally managed.
• Provide client support before and during travel, resolving operational issues when required.
• Maintain accurate records and use Wetu or similar systems to prepare itineraries and manage bookings.
• Work towards agreed sales targets while delivering exceptional client service.

Skills

Design itineraries

Sales / conversions

Destination knowledge

MS Office / Wetu

Education

Tertiary qualification in Tourism or Hospitality

Job description

Job Description: Southern & East Africa Travel Consultant

Reports to: Head of Tour Operations / Sales Manager

1. Position Overview

New African Safaris is seeking an experienced and commercially driven Southern & East Africa Travel Consultant with a strong background in tailor-made African travel. The successful candidate will be responsible for designing, costing and selling bespoke safari and adventure itineraries to international clients, managing the process from the initial enquiry to the post travel follow up.

The role requires excellent destination knowledge, proven sales ability, strong organisational skills and a thorough understanding of African safari logistics.

2. Key Responsibilities

• Design, cost and sell tailor-made safari and adventure itineraries across Southern and East Africa.
• Manage client enquiries, prepare quotations, follow up proactively and convert leads into confirmed bookings.
• Build strong relationships with international clients, accommodation supplie rs, airlines, and ground operators.
• Coordinate reservations and ensure all travel arrangements are accurate and professionally managed.
• Provide client support before and during travel, resolving operational issues when required.
• Maintain accurate records and use Wetu or similar systems to prepare itineraries and manage bookings.
• Work towards agreed sales targets while delivering exceptional client service.

3. Essential Experience & Requirements

• Minimum five (5) years' proven experience selling tailor-made travel packages to Southern Africa.
• In-depth knowledge of South Africa, Namibia, Botswana and Zimbabwe is essential.
• Proven ability to design and cost multi-destination itineraries, manage client budgets and convert enquiries into sales.
• Strong understanding of African safari destinations, accommodation, transport and travel logistics.
• Proficiency in MS Office and Wetu or similar itinerary-building software.
• Excellent written and verbal communication skills, with a high level of accuracy and attention to detail.
• Strong organisational skills and the ability to manage multiple enquiries independently and in a fast-paced environment.
• A proactive, commercially minded approach and the ability to handle pressure and unexpected travel challenges.

4. Additional Advantages

• Experience in selling East African destinations, particularly Kenya, Tanzania, Uganda and Rwanda.
• First-hand travel experience throughout Southern and/or East Africa.
• A tertiary qualification in Tourism, Travel Management or Hospitality.
• Fluency in additional languages, particularly German, Spanish or Dutch.
• Established relationships with African tourism suppliers.

5. What We Offer

• Market-related base salary with performance-based commission.
• Educational trips to African destinations within our portfolio.
• Ongoing product training and professional development.
• Hybrid working arrangements.

The ideal candidate is an experienced African travel specialist who combines excellent destination knowledge with strong sales skills and operational expertise. They must be able to work independently as well as part of a team, take ownership of client enquiries, and contribute to the company's sales growth from the outset.