Senior Travel Designer | Cape Town

HotelJobs; Cape Town; Hybrid; ZAR 550,000 - 850,000; Full time

Job summary

HotelJobs seeks a Senior Travel Designer for a luxury safari operator in Cape Town. You will design and convert bespoke itineraries for international clients across trade and direct channels, while driving revenue and maintaining high service standards.

The role combines expert travel design, enquiry qualification, and mentorship for the reservations team, with hybrid working after probation.

Qualifications

• 3+ years luxury travel sales experience.
• Proven ability to design and present bespoke, multi-destination itineraries.
• Strong commercial acumen: margins, yield, rate integrity.

Responsibilities

• Own the design and conversion of high-value itineraries for international clients across trade and direct channels.
• Drive revenue and conversion targets with meticulous booking administration.
• Provide client communication from enquiry to post-travel follow-up.

Skills

Luxury travel sales

Custom itineraries design

Commercial acumen

B2B/B2C sales

Reservations platforms

HubSpot

Client communication

Attention to detail

Mentoring

Destination knowledge Africa

MS Office

Tools

Res Request

Safari Portal

HubSpot

Microsoft Office

Job description

? ?? ??????????? ??????????? is recruiting on behalf of a well-established, responsible luxury safari operator for an experienced and commercially driven ?????? ?????? ???????? Our client operates an intimate collection of remote properties in 2 of Africa's most extraordinary destinations. With a legacy built on responsible tourism and conservation, and an exceptional reputation for curating transformative guest experiences, this is a rare and meaningful environment for someone who is genuinely passionate about Africa and the luxury travel space.

The role is based in Cape Town, with hybrid working available after a successful probation period.

The Senior Travel Designer will take full ownership of designing and converting high-value, bespoke itineraries for a discerning international clientele across both trade and direct channels. The role demands expert-level travel design, advanced enquiry qualification, and consistent delivery against revenue and conversion targets — paired with meticulous booking administration and seamless client communication from first enquiry through to post-travel follow-up. Beyond individual performance, the position carries a mentorship dimension: sharing destination knowledge, conversion best practice, and service standards with the broader reservations team.

Requirements

• A minimum of 3 years’ experience in luxury travel sales, with a demonstrated ability to convert complex, high-value enquiries
• Proven track record designing and presenting bespoke, multi-destination itineraries tailored to individual guest profiles
• Strong commercial acumen, including an understanding of margin management, rate integrity, and yield optimisation
• Experience working across both trade (B2B) and direct (B2C) sales channels
• Familiarity with reservations platforms such as Res Request, Safari Portal, or similar; HubSpot experience advantageous
• Exceptional written and verbal communication skills, with the ability to build lasting relationships with clients and trade partners
• High attention to detail across booking administration, financial documentation, and service reconfirmation processes
• Ability to manage high-priority, time-sensitive enquiries with professionalism and composure
• Experience mentoring or supporting junior team members would be a distinct advantage
• Deep knowledge of southern or East African safari destinations, particularly Zambia and/or Madagascar, is highly desirable
• Proficiency in Microsoft Office Suite
• Contactable references

Salary

On application

Employment

Permanent | Hybrid