Senior Travel Consultant

Dixie Recruitment; Durban; On-site; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Competitive salary negotiable

Luxury safari operator

Collaborative team environment

Career growth opportunities

Job summary

Dixie Recruitment invites applications for a Senior Travel Consultant to design and manage bespoke luxury safaris across Botswana, Zimbabwe, Kenya, Namibia, and Zambia. You’ll handle the full reservations cycle, from quotes to travel documents, ensuring exceptional guest experiences.

Ideal candidates have 3–5 years in inbound luxury safari consulting, are fluent with Tourplan or similar systems, and excel under pressure while delivering meticulous service.

Qualifications

• 3-5 years' experience in inbound luxury safari travel consulting.
• Experience selling Botswana and Zimbabwe safari destinations.
• Strong client service skills and attention to detail.

Responsibilities

• Manage full reservations process from quotation to travel documentation.
• Create personalised luxury safari itineraries.
• Process bookings and liaise with suppliers for confirmations.
• Follow up on provisional bookings and deadlines.
• Coordinate guest requests and ensure seamless travel arrangements.
• Monitor deposits and payments; assist with invoice queries.

Skills

Inbound safari consulting

Sales Botswana & Zimbabwe

Organisation

Communication skills

Booking management

Tools

Tourplan

Job description

Senior Travel Consultant - Luxury African Safaris (Inbound)A leading inbound travel company specialising in luxury African safari experiences is looking for an experienced Senior Travel Consultant to design and manage bespoke luxury itineraries to a range of African countries: Botswana, Zimbabwe, Kenya, Namibia, Zambia. This is an exciting opportunity for a detail-driven travel professional with a passion for delivering exceptional guest experiences.Minimum Requirements

• 3-5 years' experience in inbound luxury safari travel consulting
• Proven experience selling Botswana and Zimbabwe safari destinations
• Reliable transport
• Able to work in-office for a minimum of three days per week
• Strong understanding of the reservations process, including quoting, booking, invoicing and travel documentation
• Experience using Tourplan or a similar reservations system
• Excellent organisational skills with strong attention to detail
• Outstanding communication and client service skills
• Able to manage multiple bookings and deadlines in a fast-paced environment

Key Responsibilities

• Manage the full reservations process from quotation through to final travel documentation
• Create personalised luxury safari itineraries tailored to client requirements
• Process bookings accurately and liaise with suppliers to secure confirmations
• Follow up on provisional bookings and ensure deadlines are met
• Coordinate special guest requests and ensure seamless travel arrangements
• Monitor deposits and payments while assisting with invoice queries where required
• Maintain accurate booking records and documentation
• Provide exceptional client support before and during travel
• Attend supplier training and stay up to date with destination knowledge
• Assist with general operational duties and elevate issues where necessary

What's on Offer

• Competitive salary, negotiable based on experience
• Opportunity to work with a respected luxury safari operator
• Supportive, collaborative team environment
• Career growth within the luxury travel industry

If you have a passion for African travel and the expertise to create exceptional safari experiences, we'd love to hear from you.

Thank you for your valued application.