About the Role
Our client, a prominent national logistics company, is seeking a diligent Transport Operations Coordinator to manage the day-to-day coordination of their transport fleet. This role is essential for ensuring that all deliveries are executed efficiently, on time, and within budget. You will be the central point of contact for drivers, clients, and internal departments, managing schedules, resolving issues, and optimizing routes. This position requires a proactive individual with excellent communication and problem‑solving skills, deeply involved in the operational hub in Vereeniging, Gauteng, ZA . The successful candidate will be committed to maintaining high standards of service and operational excellence in a demanding logistics environment.
Key Responsibilities
- Coordinate and schedule daily transport operations, ensuring timely pick‑ups and deliveries.
- Act as the primary point of contact for drivers, providing them with routes, schedules, and support.
- Monitor the progress of deliveries and proactively address any delays or issues.
- Communicate effectively with clients regarding shipment status and potential disruptions.
- Manage vehicle assignments and ensure optimal utilization of the fleet.
- Maintain accurate records of all transport activities, including delivery confirmations and driver logs.
- Process transport‑related documentation, such as waybills and proof of delivery.
- Assist in resolving customer complaints or inquiries related to transport services.
- Ensure compliance with all traffic laws and company safety policies.
- Identify opportunities to improve operational efficiency and reduce transport costs.
Requirements
- Minimum of 3 years of experience in transport coordination, logistics, or dispatch.
- Proven ability to manage complex schedules and coordinate multiple vehicles and drivers.
- Strong understanding of South African road networks and traffic regulations.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using transport management software and GPS tracking systems.
- Ability to remain calm and effective under pressure.
- Strong organizational and problem‑solving skills.
- Experience in a fast‑paced logistics environment is essential.
- A driver's license is preferred.
- Must be committed to working on‑site in Vereeniging, Gauteng, ZA .
Benefits
- An annual salary of ZAR.
- Opportunity to work within a dynamic and established logistics company.
- Comprehensive medical aid and retirement plan options.
- Generous annual leave and sick leave policies.
- Training and development opportunities to enhance skills.
- A supportive team environment with opportunities for advancement.
- Regular performance reviews and feedback.