Training & Knowledge Management Lead, Transformation
collinsongroup
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Zusammenfassung
Collinson is seeking a Training Manager to lead the design, governance and delivery of training and knowledge management across the GBSO transformation portfolio. The role ensures operational teams are equipped with the knowledge, skills and confidence required to successfully adopt new products, platforms and operating models.
Working closely with the Delivery Lead, Product teams, Operational SMEs and Contact Centre Training teams, you will develop learning solutions, build content, and ensure
Jobbeschreibung
Collinson is seeking a Training Manager to lead the design, governance and delivery of training and knowledge management across the GBSO transformation portfolio. The role ensures operational teams are equipped with the knowledge, skills and confidence required to successfully adopt new products, platforms and operating models.
Working closely with the Delivery Lead, Product teams, Operational SMEs and Contact Centre Training teams, you will develop learning solutions, build content, and ensure
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