National L&D Trainer — Design, Deliver & Elevate Learning

Profile Personnel; East London; On-site; ZAR 180,000 - 290,000; Full time

Job summary

Profile Personnel is seeking an experienced Trainer to design and deliver engaging learning programmes that equip teams with the knowledge and skills needed to succeed in a fast-paced financial services environment.

This role requires facilitating classroom and virtual training, updating learning resources, evaluating training outcomes and coordinating national travel to deliver programmes across the country.

Qualifications

• Senior Certificate (Matric).
• ETDP Certificate or Diploma (essential).
• Minimum 3 years' experience as a Trainer within financial services, microlending, sales, customer service or debt collection.
• Experience developing and delivering e-learning content.
• Experience working with Learning Management Systems (LMS) and virtual training platforms.
• Strong understanding of training assessment and evaluation methodologies.
• Advanced Microsoft Office proficiency.

Responsibilities

• Design, develop and deliver engaging training programmes for new and existing employees.
• Facilitate both face-to-face and virtual training using a variety of learning platforms.
• Create and update training manuals, learning materials and online resources.
• Evaluate training effectiveness and continuously improve programmes based on feedback and business needs.
• Monitor trainee progress and provide coaching and ongoing support.
• Maintain accurate training records and prepare reports on training outcomes.
• Partner with management to ensure learning initiatives align with business objectives.
• Coordinate national travel and training schedules while managing training resources effectively.

Skills

Presentation

Facilitation

Communication

Project management

Adult learning

Detail-oriented

Self-motivated

Travel readiness

LMS experience

E-learning content development

Education

Senior Certificate (Matric)

ETDP Certificate or Diploma

Tools

Microsoft Office

Job description

Profile Personnel is seeking an experienced Trainer to design and deliver engaging learning programmes that equip teams with the knowledge and skills needed to succeed in a fast-paced financial services environment.

This role requires facilitating classroom and virtual training, updating learning resources, evaluating training outcomes and coordinating national travel to deliver programmes across the country.