Training Lead: Change Mgmt, ITIL & Agile

Boardroom Appointments; Johannesburg; On-site; ZAR 850,000 - 1,150,000; Full time

Job summary

Boardroom Appointments is seeking a Training Lead to drive training and development initiatives, overseeing design, development and delivery across projects. You will lead change-management efforts and apply ITIL-informed practices within an agile environment.

The role requires a Bachelor’s degree in business or IT and extensive L&D experience, with strong stakeholder management. You will partner with local learning leaders to schedule trainings and upskill staff, ensuring measurable training

Qualifications

• Bachelor's degree in Business, IT, or related field.
• 10 years' experience of L&D.
• Stakeholder relationships and management.

Responsibilities

• Lead training and development initiatives across projects.
• Manage end-to-end training design, development and delivery.
• Apply ITIL-informed practices and agile principles in training programs.
• Conduct skills assessments and plan training scope.
• Assess training infrastructure and effectiveness; adjust as needed.
• Design and customize training materials for virtual and face-to-face learning.
• Prepare and test training environments and platforms.
• Schedule training with local learning leaders and upskill staff.
• Ensure training evaluations are conducted and track attendance and impact.

Skills

Training planning & delivery

Change management

Learning technologies

Skills assessment

Training infrastructure assessment

Training materials development

Digital learning materials

Training evaluation & measurement

Stakeholder management

Education

Bachelor's Degree in Business, IT, or related field

Job description

About the job Training Lead - Change Management

Job purpose:

As a Training Lead you will be responsible for leading training and development. You'll also be involved in the project management of all aspects of our training, including design, development and delivery. The ideal candidate will have experience with ITIL (IT Service Management) as well as an understanding of agile methodologies.

Requirements:

• Knowledge of training planning, design and delivery processes, tools, techniques and methodologies, attendance management (scheduling, advancement, etc.),rewards and recognition systems, wellness and retention strategies
• Experience with change management processes and the change management policies affecting your organization or project.
• Knowledge of how to prepare, conduct and deliver training using a variety of learning technologies, including interactive courses, screen-based training and whiteboard content.
• Skills assessment to identify baseline skills
• Training infrastructure assessment
• Training and performance support plan
• Support management of the design, develop /customize training materials for virtual and face-to-face learning
• Support management of the design, develop/customize digital materials
• Support the preparation and test training environment and training platform
• Partner with local learning leaders to schedule training
• Upskill trainer and performance support personnel
• Ensure training evaluations take place and monitor training effectiveness and attendance

Qualifications:

• Bachelor's Degree in Business, IT, or related field required
• 10 years' experience of L&D
• Stakeholder relationships and management