Trainee IT Support Technician — Mentored On-Site in Tembisa

Placements24; Gauteng; Sur place; ZAR 56 000 - 89 000; Plein temps

Avantages offerts par ce poste

Stipend

Mentorship

Career progression

On-site training

Résumé du poste

Placements24 in Gauteng invites applications for a Trainee IT Support Technician apprenticeship in Tembisa. The role offers hands-on training in IT infrastructure, hardware, software, and user support while working on-site with our client.

You will gain practical experience under experienced IT professionals, with mentorship, a formal training program, and a clear path for progression in a busy IT services environment.

Qualifications

• Interest in IT support and hardware
• Basic knowledge of operating systems
• Strong communication and customer service
• Willingness to work on-site in Tembisa

Responsabilités

• Provide first-level technical support via phone, email, and in person.
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and peripherals.
• Assist with user account management and access control.
• Document technical procedures and user guides.
• Escalate complex issues to senior IT staff when necessary.
• Monitor system performance and troubleshoot potential problems.
• Conduct routine system checks and maintenance tasks.
• Contribute to a positive and efficient user support experience.
• Participate in ongoing training sessions to enhance technical skills.

Connaissances

Communication

Problem solving

Customer service

Proactive learner

Formation

Grade 12

Outils

Windows OS

macOS

Description du poste

Placements24 in Gauteng invites applications for a Trainee IT Support Technician apprenticeship in Tembisa. The role offers hands-on training in IT infrastructure, hardware, software, and user support while working on-site with our client.

You will gain practical experience under experienced IT professionals, with mentorship, a formal training program, and a clear path for progression in a busy IT services environment.