Trainee Branch Manager

Pepkor Lifestyle; eMalahleni; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Pepkor Lifestyle is seeking a Trainee Branch Manager to lead daily retail operations at our eMalahleni store. The role focuses on staff management, customer satisfaction, and driving profitability through effective planning and resource allocation.

The ideal candidate will implement strategies to foster a positive work environment while ensuring superior store performance and compliance with company standards.

Qualifications

• Matric certificate is required.
• Retail Management/Business Diploma is advantageous.

Responsibilities

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Skills

Staff management

Customer service

Communication

Planning and organizing

Teamwork

Integrity

Drive and energy

Resilience

Decision making

Interpersonal skills

Education

Matric certificate

Retail Management Diploma

Job description

Introduction: We are looking for an experienced Trainee Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description: Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key Duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Qualification

Minimum requirements:

• Matric certificate
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience