Branch Manager

Pepkor Lifestyle; Klerksdorp; Vor Ort; ZAR 300.000 - 540.000; Vollzeit

Zusammenfassung

Pepkor Lifestyle is seeking a Branch Manager to take full ownership of a retail store in South Africa. You will lead daily sales, optimize profitability, ensure world-class customer service, and oversee visual merchandising, stock control, and safety compliance.

You will recruit and develop a high-performing team, run regular performance reviews, and drive initiatives using SAP/SAS and Google Suite to deliver an exceptional in-store experience.

Qualifikationen

• Matric certificate.
• 3 to 6 years of retail experience.
• Core competencies include entrepreneurial thinking, leadership and planning.
• Knowledge of SAP/SAS and retail finance/legal regulations (CPA, NCA, POPIA).

Aufgaben

• Drive daily sales strategies, monitor budgets and store expenses.
• Implement visual merchandising plans and run promotions.
• Lead monthly 1-on-1 reviews, develop staff and maintain training.
• Execute in-store admin: cash-ups, stock counts, shrinkage control.
• Maintain health & safety standards and resolve customer issues on the floor.

Kenntnisse

Google Suite

Entrepreneurial thinking

Leadership

Planning & organizing

Decision making

Stock management

Ausbildung

Matric certificate

Tools

SAP

SAS

Jobbeschreibung

Introduction

Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager, your primary role will be to strategically lead and optimize your store's total operational performance. From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business.

Key Responsibilities

• Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals.
• Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards.
• Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture.
• Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met.
• Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience.

What We Are Looking For

• Education: Matric certificate.
• Experience: 3 to 6 years of retail experience.
• Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking.
• Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.).