Trainee Branch Manager

Pepkor Lifestyle; Durban; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Pepkor Lifestyle in Durban is seeking a Trainee Branch Manager to lead store operations, including sales, staff management, customer service and profitability. You will plan daily activities, manage stock, merchandising, and safety while fostering a positive, high-energy team environment that delivers excellent shopping experiences.

You will play a key role in driving customer satisfaction, coaching staff, and contributing to store profitability in a fast-paced retail setting.

Qualifications

• Matric certificate required.
• Retail Management/Business Diploma advantageous.

Responsibilities

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Skills

Business Acumen

People Management

Planning & Organising

Communication

Customer Centricity

Resilience

Education

Matric certificate

Retail Management/Business Diploma advantageous

Job description

Introduction: We are looking for an experienced Trainee Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description: Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key Duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Qualification

Minimum requirements:

• Matric certificate
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience