Branch Manager

Pepkor Lifestyle; Noord-Kaap; Presencial; ZAR 350 000 - 550 000; Tempo integral

Resumo da oferta

Pepkor Lifestyle is seeking a Branch Manager to own and drive the store’s total performance. You will lead daily sales strategies, manage budgets, oversee merchandising, and ensure top-tier customer service while upholding health and safety standards.

You will build and coach a strong team, run monthly reviews, monitor training (Axonify), and control stock and shrinkage. A matric certificate and 3–6 years of retail leadership experience are required.

Qualificações

• Matric certificate is required for candidates.
• 3 to 6 years of retail experience.
• Strong leadership, planning and organizational skills, with entrepreneurial thinking.

Responsabilidades

• Drive daily sales and profitability while maintaining store standards.
• Lead visual merchandising and floor execution, manage campaigns and daily briefings.
• Recruit, develop and retain store talent; conduct regular performance reviews and training.
• Manage in-store administration, cash handling, stock counts, shrinkage, and safety compliance.
• Resolve customer issues on the floor and monitor reviews and CRM reports.

Conhecimentos

Google Suite

Stock management

SAP/SAS systems

Formação académica

Matric certificate

Ferramentas

N/A

Descrição da oferta de emprego

Introduction

Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager, your primary role will be to strategically lead and optimize your store's total operational performance. From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business.

Key Responsibilities

• Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals.


• Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards.


• Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture.


• Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met.


• Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience.

What We Are Looking For

• Education: Matric certificate.


• Experience: 3 to 6 years of retail experience.


• Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking.


• Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.).