Trading Systems Ops & AI-Driven Incident Specialist

RMB - Rand Merchant Bank; Johannesburg; On-site; ZAR 650,000 - 900,000; Full time

Job summary

Rand Merchant Bank is seeking a Trading Systems Support Analyst/Specialist to own the operational health of production services across risk, pricing, and settlement workflows. The role emphasizes diagnosing complex issues, coordinating restoration, and driving automation using monitoring and AIOps.

You will engage in change activity, testing, and implementation to ensure secure, observable, and resilient solutions while collaborating with vendors and stakeholders in a fast-paced trading

Qualifications

• Diploma, IT, Degree, BI or related qualification.
• Exposure to AI and AI-related projects is desirable.
• 2-5 years’ experience in Trading Systems across asset classes is preferred.

Responsibilities

• Owns operational health of production services.
• Diagnoses complex issues and coordinates restoration.
• Supports change and release activity and drives automation improvements.
• Engages in analysis, testing and implementation for observable, secure, resilient solutions.

Skills

AI exposure

Trading systems knowledge

Incident management

Problem solving

Education

Diploma/IT/BI qualification

Tools

APIs

FICS Protocol

Monitoring tools

Scheduling tools

Databases

SQL

Job description

Rand Merchant Bank is seeking a Trading Systems Support Analyst/Specialist to own the operational health of production services across risk, pricing, and settlement workflows. The role emphasizes diagnosing complex issues, coordinating restoration, and driving automation using monitoring and AIOps.

You will engage in change activity, testing, and implementation to ensure secure, observable, and resilient solutions while collaborating with vendors and stakeholders in a fast-paced trading