Tour Guide and Experience Facilitator

Placements24; Vereeniging; On-site; ZAR 65,000 - 129,000; Full time

Benefits offered by this job

Competitive remuneration per tour

Outdoor work environment

Flexible contractor hours

Job summary

Placements24 in Vereeniging, Gauteng, is seeking a Tour Guide and Experience Facilitator to lead small groups, share local history and culture, and craft memorable experiences on-site in Vereeniging.

The role requires energy, storytelling talent, and a welcoming hospitality mindset. You will guide tours, run interactive activities, ensure safety, manage logistics, and collaborate with the operations team to deliver exceptional experiences.

Qualifications

• Proven experience as a tour guide or in a customer-facing role.
• In-depth knowledge of Vereeniging history, culture and attractions.
• Excellent public speaking, storytelling and interpersonal skills.
• Able to engage diverse groups effectively.
• Strong organizational and time-management abilities.
• First Aid certification is a significant advantage.
• A valid driver’s license and clean driving record may be required.
• Willingness to work weekends, public holidays and variable hours.

Responsibilities

• Conduct guided tours for local and international visitors, with engaging commentary on sights, history and culture.
• Facilitate interactive activities and experiences for participants.
• Ensure safety and well-being of all tour participants throughout the excursion.
• Manage tour logistics including timings, transport, and group management.
• Answer questions and share information about local area, attractions and amenities.
• Create a welcoming, positive and memorable experience for all guests.
• Adapt tours based on group interests, weather and unforeseen circumstances.
• Collect guest feedback to improve tour offerings.
• Maintain a professional and approachable demeanor; collaborate with operations for smooth execution.

Skills

Public speaking

Storytelling

Interpersonal skills

Organizational skills

First Aid

Driver's license

Job description

About the Role Our client, a vibrant tourism operator specializing in unique local experiences, is seeking an engaging and knowledgeable Tour Guide and Experience Facilitator for the Vereeniging, Gauteng region. This role involves leading small groups on tours, sharing insights into local history, culture, and attractions, and facilitating interactive experiences that create lasting memories for visitors. The ideal candidate is passionate about the area, possesses excellent storytelling abilities, and excels at creating a welcoming and informative atmosphere. This is an on-site role that requires a high level of energy, adaptability, and a genuine desire to connect with guests. We aim to showcase the best of what Vereeniging has to offer.

Key Responsibilities

• Conduct guided tours for local and international tourists, providing engaging commentary on sights, history, and culture.
• Facilitate interactive activities and experiences for tour participants.
• Ensure the safety and well-being of all tour participants throughout the excursion.
• Manage tour logistics, including timings, transportation coordination, and group management.
• Answer questions and provide information about the local area, attractions, and amenities.
• Create a positive, friendly, and memorable experience for all guests.
• Adapt tours based on group interests, weather conditions, and unforeseen circumstances.
• Collect feedback from guests to help improve tour offerings.
• Maintain a professional and approachable demeanor at all times.
• Collaborate with the operations team to ensure smooth tour execution.

Requirements

• Proven experience as a tour guide or in a customer-facing role within the tourism or hospitality industry.
• In-depth knowledge of the history, culture, and attractions of Vereeniging and surrounding areas.
• Excellent public speaking, storytelling, and interpersonal skills.
• Ability to engage diverse groups of people effectively.
• Strong organizational skills and the ability to manage time effectively.
• First Aid certification is a significant advantage.
• A valid driver's license and clean driving record may be required for certain tours.
• Flexibility to work on weekends, public holidays, and variable hours as dictated by tour schedules.
• Passion for travel, culture, and sharing local knowledge.
• Must be legally authorized to work in South Africa and be based in or near Vereeniging, Gauteng .

Benefits

• Competitive remuneration for each tour conducted.
• Opportunity to work outdoors and share your passion for the region.
• Flexible working hours as a contractor.
• Gain experience in the thriving tourism sector.
• Be part of a company dedicated to authentic local experiences.
• Interact with a wide range of local and international visitors.
• Contribute to the local economy and tourism promotion in Vereeniging .