Tour Guide and Experience Specialist

Placements24; Stellenbosch; Sur place; ZAR 83 000 - 165 000; Temps partiel

Avantages offerts par ce poste

Competitive hourly wage with tips

Flexible work schedule

Complimentary access to local attrac­t

Résumé du poste

Placements24 is seeking a passionate Tour Guide and Experience Specialist to design and deliver immersive tours in the Paarl region. You will lead groups, share local history, and create engaging narratives that showcase the area’s attractions.

We value exceptional customer service, storytelling and strong public speaking. Flexible hours, including weekends and public holidays, and a valid driver’s license are preferred to ensure smooth tours and memorable experiences.

Qualifications

• Proven experience as a Tour Guide or in a related customer-facing role in the tourism industry.
• In-depth knowledge of the Paarl region's history, culture, and attractions.
• Excellent public speaking, storytelling, and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• A valid driver's license and clean driving record preferred.

Responsabilités

• Lead engaging and informative tours for individuals and groups, highlighting local history and attractions.
• Develop and refine tour scripts to ensure accuracy and entertaining value.
• Provide exceptional customer service, answer visitor questions, and ensure safety.
• Collaborate with local businesses and attractions to enhance visitor experiences.
• Manage tour logistics, including transportation arrangements and scheduling.

Connaissances

Public speaking

Storytelling

Interpersonal skills

Customer service

Description du poste

About the Role

Our client is seeking an enthusiastic and knowledgeable Tour Guide and Experience Specialist to create and deliver exceptional visitor experiences in the scenic region of Paarl . You will be responsible for leading tours, developing engaging narratives, and ensuring visitors have an immersive and enjoyable time exploring the area's attractions. This role requires a charismatic individual with deep local knowledge, a passion for storytelling, and a commitment to providing outstanding customer service to tourists and visitors.

Key Responsibilities

• Lead engaging and informative tours for individuals and groups, highlighting local history, culture, and attractions.
• Develop and refine tour scripts and content to ensure accuracy and entertainment value.
• Provide exceptional customer service, answering visitor questions and ensuring their comfort and safety.
• Collaborate with local businesses and attractions to enhance visitor experiences.
• Manage tour logistics, including transportation arrangements and scheduling.

Requirements

• Proven experience as a Tour Guide or in a related customer-facing role in the tourism industry.
• In-depth knowledge of the local history, culture, and attractions of the Paarl region.
• Excellent public speaking, storytelling, and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• A valid driver's license and a clean driving record are preferred.

Benefits

• Competitive hourly wage with opportunities for tips.
• Flexible work schedule based on tour bookings.
• Complimentary access to local attractions for familiarization.
• Opportunity to share your passion for the region with visitors.
• Be part of a growing tourism enterprise in a beautiful setting.