Tender Administrator & Sales Support

NxaTel; Pretoria; On-site; ZAR 167,000 - 223,000; Full time

Benefits offered by this job

UIF

Petrol Allowance

Pension Fund (on permanent)

Job summary

NxaTel in Menlo Park, Gauteng, is seeking a Tender Administrator & Sales Support on a contract basis. You will manage end-to-end tender processes, prepare quotations, maintain CRM records, and coordinate with sales and customers to ensure compliant submissions.

The role requires 1–3 years’ experience (2–5 in some listings), strong MS Office and CRM skills, and meticulous document management. You will track tender calendars, assemble documentation (tax clearances, registrations), and support the

Qualifications

• Diploma or degree in a related field is required.
• 2–5 years' tender administration experience and familiarity with government/private tenders.
• Advanced Microsoft Office skills and CRM experience.
• Excellent written communication and document management.

Responsibilities

• Identify and monitor tender opportunities and prepare complete submissions.
• Coordinate internal departments to gather information and maintain calendars.
• Prepare professional quotations and sales documentation.
• Maintain CRM data and generate sales reports.
• Coordinate customer onboarding and tender documentation for partners.

Skills

Attention to detail

Time management

Organisational skills

Communication skills

Education

Diploma or Degree in Business Administration, Sales, Marketing, Public Administration, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

CRM systems

Zoho CRM

Document management systems

PDF editing software

Online tender portals

Contract management

Job description

NxaTel | Contract

Tender Administrator & Sales Support

Menlo Park, South Africa | Posted on 04/08/2026

Job Information

• Date Opened 04/08/2026
• Job Type Contract
• Industry Revenue Sales
• Work Experience 1-3 years
• Salary 15000 - 20000
• City Menlo Park
• Province Gauteng
• Country South Africa
• Postal Code 0060

About Us

Nxatel is a Modern Unified communication platform, for Small and Medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It’s easy to set-up you just need is 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats and cloud storing all in a secure platform

Job Description

The Tender Administrator & Sales Support is responsible for managing the end-to-end tender process while providing administrative support to the sales team. This role ensures tender submissions are accurate, compliant, professionally presented, and submitted on time, while also assisting the sales department with quotations, CRM administration, customer documentation, and sales coordination.

The successful candidate is highly organised, detail-oriented, proactive, and able to work under pressure with strict deadlines.

Key Responsibilities

Tender Administration

• Identify and monitor public and private tender opportunities.
• Review tender documentation and determine submission requirements.
• Coordinate internal departments to obtain required information.
• Prepare complete tender responses and supporting documentation.
• Ensure all compliance documentation remains valid and up to date, including:
• Company registrations
• Tax Clearance
• B-BBEE Certificates
• CSD Registration
• ICASA licences
• Company profiles
• Financial documents
• CIDB (where applicable)
• Maintain a tender calendar with submission deadlines.
• Submit tenders electronically and physically where required.
• Track tender outcomes and maintain submission records.
• Maintain a repository of previous tender responses and supporting documents.
• Coordinate clarification requests with clients.

Sales Administration

• Prepare professional quotations and proposals.
• Assist with customer onboarding documentation.
• Process sales administration tasks accurately and timeously.
• Update customer records within the CRM.
• Maintain quotation and opportunity pipelines.
• Assist with contract preparation.
• Generate sales reports.
• Maintain accurate customer documentation.
• Coordinate follow-up activities with the sales team.

Customer & Partner Support

• Liaise with customers regarding documentation requirements.
• Coordinate customer onboarding paperwork.
• Assist partners and resellers with tender documentation.
• Respond to administrative sales enquiries.
• Support account managers with documentation requests.

Document Management

• Maintain organised electronic filing systems.
• Ensure all company documents remain current.
• Maintain proposal templates.
• Version control all tender documentation.
• Protect confidential company information.

Sales Team Support

• Schedule meetings where required.
• Prepare presentation packs.
• Assist with customer proposals.
• Support marketing campaigns requiring sales documentation.
• Coordinate internal approval processes.
• Track outstanding customer documentation.

Key Performance Indicators (KPIs)

• Tender submissions completed before deadline.
• Tender compliance accuracy.
• Number of successful tender submissions.
• Quote turnaround time.
• CRM data accuracy.
• Proposal quality.
• Sales administration turnaround time.
• Document compliance rate.
• Customer response times.
• Internal stakeholder satisfaction.

Requirements

Minimum Requirements

Education

• Diploma or Degree in Business Administration, Sales, Marketing, Public Administration, or a related field.

Experience

• 2–5 years' experience in tender administration.
• Experience preparing government and private sector tenders.
• Sales administration experience.
• CRM experience.
• Advanced Microsoft Office skills.
• Experience working with procurement portals is advantageous.

Technical Skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• CRM systems (Zoho CRM advantageous)
• Document management systems
• PDF editing software
• Online tender portals
• Strong business writing skills

Competencies

• Exceptional attention to detail
• Strong organisational skills
• Excellent written communication
• Time management
• Ability to meet strict deadlines
• Problem-solving ability
• Professional presentation
• Strong administrative ability
• High level of accuracy
• Ability to manage multiple priorities
• Customer-focused mindset
• Confidentiality and integrity

Behavioural Attributes

The Successful Candidate Should Demonstrate

• Ownership and accountability
• Initiative
• Reliability
• Professionalism
• Strong work ethic
• Team collaboration
• Adaptability
• Continuous improvement mindset
• Positive attitude under pressure

Success Measures

After the first six months, the successful candidate should be able to:

• Independently manage the full tender submission process.
• Maintain 100% compliant tender documentation.
• Meet all tender submission deadlines.
• Deliver accurate and timely sales administration.
• Keep CRM records current and accurate.
• Improve proposal turnaround times.
• Support the sales team in achieving revenue growth through efficient administration.

Why Join NxaTel?

At NxaTel, you'll be part of a fast-growing South African technology company transforming how businesses communicate. You'll work alongside a passionate team focused on innovation, customer success, and continuous improvement while building valuable experience in telecommunications, cloud technology, and business development.

Our Values

• Never Let the customer down
• Xtraodinary in all we do
• All In and Accountable
• Team work and trustworthy
• Elevate the Standard
• Continuous Learning

Benefits

• UIF
• Petrol Allowance
• Pension Fund Once permanent

About NxaTel

NxaTel is a South African business communication platform helping businesses connect with customers through cloud telephony, WhatsApp, SMS, voice, and CRM integrations. We are passionate about delivering exceptional customer experiences through technology while living our values of All In and Accountable and Elevate the Standard.

About Us