Junior Project Manager - SaaS (Growth Path to Product Manager)

NxaTel; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

UIF

Provident fund & Funeral Benefit

Job summary

Nxatel in Pretoria, Gauteng, is seeking a Junior Project Manager to coordinate cross-functional work and track timelines. This hands-on role focuses on project execution initially and clear communication with internal teams.

Growth over 6–12 months aims to transition you toward owning product components, shaping improvements based on feedback, and supporting roadmap planning with leadership across technical and support teams.

Qualifications

• Diploma or degree in Business, IT, Engineering, Operations, or a related field
• Strong organisational and follow-up skills
• Clear written and verbal communication
• Willingness to learn and take ownership

Responsibilities

• Project Coordination & Execution
• Track internal projects, tasks, and timelines across teams
• Follow up with stakeholders to ensure tasks are completed on time
• Identify blockers early and escalate clearly
• Maintain project plans, task boards, and status updates
• Prepare weekly project status reports for management
• Work with internal teams to understand business and customer requirements
• Document requirements clearly and simply (what needs to be done and why)
• Ensure alignment between business needs and technical execution
• Maintain basic documentation for projects and internal processes
• Coordinate between support, technical teams, and management
• Ensure clear communication and handovers between teams
• Help translate technical information into business-friendly language
• Assist in gathering customer feedback and recurring issues from support and operations
• Track common requests, complaints, and improvement opportunities
• Support internal teams with product-related information and updates

Skills

Organisational skills

Follow-up skills

Communication

Task management

Learning mindset

Education

Diploma or degree in Business/IT/Engineering/Operations

Tools

Trello

Jira

ClickUp

Job description

Overview

Nxatel is a modern unified communications platform for small and medium businesses. It enables local numbers from over 10 African countries to be used on any device with cloud phone system, virtual meetings, team chats, and cloud storage in a secure platform.

Job Information

• Date Opened: 31/01/2026
• Job Type: Contract
• Industry: Product & Design
• Work Experience: 1-3 years
• City: Menlo Park
• Province: Gauteng
• Country: South Africa
• Postal Code: 0060

About Us

Nxatel is a modern unified communications platform, for small and medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It’s easy to set up you just need 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats and cloud storing all in a secure platform.

Job Description

Role Overview: NxaTel is looking for a Junior Project Manager who will grow into a Product Manager role over time. This role is ideal for a structured, curious, and driven individual who enjoys coordinating work, solving problems, and turning ideas into execution. In the early phase, the role is project- and execution-focused. Over time, as the individual gains deeper understanding of our products, customers, and operations, the role will evolve into owning and shaping products across the business. This is a hands-on role with real responsibility and a clear growth path.

Key Responsibilities (Junior Project Manager Phase)

• Project Coordination & Execution
• Track internal projects, tasks, and timelines across teams (technical, support, vendors)
• Follow up with stakeholders to ensure tasks are completed on time
• Identify blockers early and escalate clearly
• Maintain project plans, task boards, and status updates
• Prepare weekly project status reports for management
• Requirements & Documentation
• Work with internal teams to understand business and customer requirements
• Document requirements clearly and simply (what needs to be done and why)
• Ensure alignment between business needs and technical execution
• Maintain basic documentation for projects and internal processes
• Cross-Team Collaboration
• Coordinate between support, technical teams, and management
• Ensure clear communication and handovers between teams
• Help translate technical information into business-friendly language
• Product & Customer Exposure
• Assist in gathering customer feedback and recurring issues from support and operations
• Track common requests, complaints, and improvement opportunities
• Support internal teams with product-related information and updates

Growth Path: Transition to Product Manager

Over 6–12 months, the role will gradually expand to include:

• Owning specific products or product components end-to-end
• Helping define product improvements based on customer feedback and operational insights
• Supporting product roadmap planning and prioritisation
• Working closely with technical and support leadership to improve product quality and usability
• Monitoring basic product performance metrics and trends

This growth is performance-based and depends on demonstrated ownership, initiative, and reliability.

Requirements

Qualifications & Profile

Required

• Diploma or degree (completed or in progress) in Business, IT, Engineering, Operations, or a related field
• Strong organisational and follow-up skills
• Ability to manage multiple tasks and deadlines
• Clear written and verbal communication
• Comfortable working with structure, checklists, and task tracking tools
• Willingness to learn and take ownership

Nice To Have

• Exposure to project coordination, operations, or product-related work
• Familiarity with tools like Trello, Jira, ClickUp, or similar
• Interest in technology, telecoms, or software products

Benefits

UIF

Provident fund & Funeral Benefit after permanent employment