Remote Telecoms Network Operations Specialist

Placements24; Soweto; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Health, dental, and vision insurance

Certifications growth

Job summary

Placements24 is seeking a proactive Remote Telecoms Network Operations Specialist to monitor and maintain our client’s network infrastructure. This fully remote role supports thousands of users with a focus on reliability and rapid incident response in a dynamic telecoms market.

You will collaborate with engineering and support teams, document procedures, and pursue growth via certifications. The ideal candidate has an associate degree in IT or networking and 2–4 years of relevant experience,

Qualifications

• Associate's degree or equivalent in IT or networking.
• 2–4 years of experience in network operations or related role in telecoms.
• Familiarity with network monitoring tools (e.g., Zabbix, Nagios, SolarWinds).
• Basic understanding of TCP/IP, routing protocols and network services.

Responsibilities

• Monitor network performance and system health using monitoring tools.
• Respond to network alarms and incidents; perform initial diagnosis and troubleshooting.
• Perform routine network maintenance tasks including software updates and configuration changes.
• Collaborate with engineering and support teams to resolve complex network issues.
• Document network procedures, incident reports and troubleshooting guides.
• Contribute to continuous improvement of network operations processes and tools.

Skills

Network monitoring

TCP/IP knowledge

Troubleshooting

Remote collaboration

Analytical thinking

Education

Associate's degree in IT

Networking certification

Tools

Zabbix

Nagios

SolarWinds

Job description

About the Role

Our client, a rapidly expanding telecommunications company serving the Soweto community and beyond, is seeking a proactive and skilled Remote Telecoms Network Operations Specialist . This role is fully remote, allowing you to contribute to the stability and performance of our client's network infrastructure from anywhere. You will be responsible for monitoring network operations, responding to alerts, and ensuring the continuous availability of services for thousands of users. This is an ideal position for an individual passionate about network reliability and eager to work in a flexible, remote-first setting within the dynamic Gauteng telecoms market.

Key Responsibilities

• Monitor network performance and system health using sophisticated monitoring tools.
• Respond promptly to network alarms and incidents, performing initial diagnosis and troubleshooting.
• Implement routine network maintenance tasks, including software updates and configuration changes.
• Collaborate with engineering and support teams to resolve complex network issues.
• Document network operational procedures, incident reports, and troubleshooting guides.
• Contribute to the continuous improvement of network operations processes and tools.

Requirements

• Associate's degree or equivalent certification in Information Technology, Networking, or a related field.
• 2-4 years of experience in network operations or a related technical support role within the telecoms industry.
• Familiarity with network monitoring tools (e.g., Zabbix, Nagios, SolarWinds).
• Basic understanding of TCP/IP , routing protocols, and common network services.
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Excellent communication skills and the ability to effectively collaborate remotely.

Benefits

• Competitive annual salary and performance-based bonuses.
• Fully remote work arrangement with flexible scheduling options.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional growth and certifications in network operations.
• A supportive virtual team environment and access to cutting-edge networking technology.