Telecoms Field Technician (Remote)

Placements24; Gqeberha; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical aid

Paid training and certification

Job summary

Placements24 is seeking a Telecoms Field Technician to join our remote-first team serving the Port Elizabeth area and surrounding regions. You will install, maintain, and repair telecoms equipment at customer sites, ensuring high-quality service and uptime.

The role requires hands-on field work, strong troubleshooting skills, and the ability to work independently while adhering to safety standards and company procedures. A competitive salary, company vehicle, and medical aid are offered.

Qualifications

• Matriculation certificate or equivalent.
• Proven experience as a field technician or similar in telecoms.
• Strong understanding of telecom systems including copper and fiber optics, modems and routers.

Responsibilities

• Install, configure, test, and maintain telecoms equipment at customer premises.
• Perform diagnostic tests and troubleshoot to ensure network performance.
• Respond to service calls and resolve technical problems promptly.
• Educate customers on service usage and provide basic technical support.
• Follow safety protocols and company procedures during site visits.
• Maintain accurate records of work performed, equipment used, and time spent in the field.

Skills

Field experience

Telecom systems

Tools & testing

Customer service

Self-management

Travel willingness

Education

Matriculation certificate

Tools

Diagnostic software

Job description

About the Role

Our client is seeking a dedicated Telecoms Field Technician to join their remote team, servicing the Port Elizabeth area and surrounding regions. This role is hands-on and vital for ensuring the quality and functionality of our client's telecommunications services directly at customer sites. You will be responsible for the installation, maintenance, and repair of telecommunications equipment, providing essential support to end-users. This is an excellent opportunity for a technically adept individual to work autonomously and deliver high-quality service in the field, with the support of a company committed to innovation in the telecoms sector, all while operating within a remote-first framework.

Key Responsibilities

• Install, configure, test, and maintain telecommunications equipment and services at customer premises.
• Perform diagnostic tests and troubleshoot issues to ensure optimal network performance.
• Respond to service calls and resolve technical problems in a timely and efficient manner.
• Educate customers on service usage and provide basic technical support.
• Adhere to safety protocols and company procedures during all site visits.
• Maintain accurate records of work performed, equipment used, and time spent in the field.

Requirements

• Matriculation certificate or equivalent qualification.
• Proven experience as a field technician or in a similar role within the telecoms industry.
• Strong understanding of telecommunications systems, including copper and fiber optics, modems, and routers.
• Proficiency in using hand tools, testing equipment, and diagnostic software.
• Good communication and customer service skills.
• Ability to work independently, manage time effectively, and travel within the assigned remote service area.

Benefits

• Competitive annual salary with overtime opportunities.
• Company vehicle and fuel allowance provided.
• Comprehensive medical aid plan.
• Paid training and certification opportunities.
• Flexibility of a remote field role, allowing for autonomous work.
• Opportunity to be a key representative for a growing telecoms provider.