About the Role
Our client, a prominent telecommunications infrastructure company, is seeking an experienced Telecoms Field Supervisor to oversee and manage a team of technicians in the Queenstown, Eastern Cape area. This leadership role is critical for ensuring the efficient and safe execution of installation, maintenance, and repair activities for our client's network infrastructure. The Field Supervisor will be responsible for coordinating daily operations, providing technical guidance, ensuring adherence to safety protocols, and maintaining high-quality standards of workmanship. This is an excellent opportunity for an individual with strong leadership skills and a solid background in telecommunications field operations to make a significant impact in Queenstown.
Key Responsibilities
- Supervise, train, and mentor a team of field technicians involved in telecommunications installations and maintenance.
- Coordinate daily field activities, assign tasks, and ensure efficient resource allocation to meet project timelines and service level agreements (SLAs).
- Conduct regular site inspections to ensure work is performed according to technical specifications, safety regulations, and company standards.
- Provide on-the-job technical guidance and problem-solving support to the field team.
- Ensure strict adherence to health and safety policies and procedures on all job sites.
- Monitor team performance, conduct performance reviews, and identify areas for improvement and training.
- Maintain accurate records of work completed, equipment used, and site reports.
- Liaise with project managers, clients, and other stakeholders to ensure smooth project execution and client satisfaction.
- Manage inventory of tools, equipment, and materials, ensuring adequate stock levels for field operations.
- Respond to and manage emergency situations or critical service issues as they arise in the field.
Requirements
- Minimum of 5 years of experience in telecommunications field operations, with at least 2 years in a supervisory or leadership role.
- Strong technical knowledge of telecommunications infrastructure, including fiber optics, copper cabling, and wireless technologies.
- Proven ability to lead, motivate, and manage a team effectively.
- Excellent understanding of health and safety regulations within the telecommunications industry.
- Strong problem-solving and decision-making skills.
- Good communication and interpersonal skills, with the ability to interact professionally with team members, clients, and management.
- Ability to read and interpret technical drawings, blueprints, and work orders.
- A valid driver's license is required.
- Experience working in the Eastern Cape, specifically Queenstown, is advantageous.
- Relevant technical certifications are a plus.
Benefits
- Our client offers a competitive salary package commensurate with experience and leadership responsibilities.
- Benefits include comprehensive medical aid, a provident fund, and potential for performance-based bonuses.
- This role in Queenstown, Eastern Cape, offers a chance to lead a dedicated team and contribute to the vital telecommunications infrastructure of the region.
- Our client provides opportunities for professional development and advancement within the company.
- We are committed to a safe and supportive work environment.
- Join our client and play a key role in ensuring the quality and reliability of telecommunications services.