Lead Telecom Field Technician

Placements24; Mossel Bay; Hybrid; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Salary package

Medical aid

Provident fund

Training opportunities

Job summary

Placements24 is seeking an experienced Lead Telecom Field Technician for Mossel Bay, Western Cape. You will lead a team of technicians, install, maintain, and repair telecom systems including fiber optics, base stations, and related hardware.

The role emphasizes advanced troubleshooting, site surveys, safety, and effective communication with customers and stakeholders. A relevant qualification and 5+ years of field experience are required, with knowledge of 4G/5G advantageous.

Qualifications

• Minimum 5 years hands-on experience as a Telecom Field Technician.
• Experience leading or supervising technical teams.
• Proficiency in fiber optic splicing, testing, and troubleshooting.
• Knowledge of wireless technologies (4G/5G) is advantageous.

Responsibilities

• Lead and supervise a team of field technicians, providing guidance and training.
• Install, maintain, and repair telecommunications equipment including fiber optics and base stations.
• Diagnose and resolve complex technical issues reported by customers or monitoring systems.
• Perform site surveys and assessments to plan installations.
• Ensure safety regulations and company standards are followed.
• Manage inventory of tools and spare parts for efficient operations.
• Prepare detailed reports on work performed and resolutions implemented.
• Liaise with customers and stakeholders to ensure satisfaction and clear communication.
• Contribute to continuous improvement of field operations and service delivery.

Skills

Team leadership

Fiber optic splicing

4G/5G knowledge

Diagnostics & troubleshooting

Education

Technical qualification in Telecommunications/Electronics

Tools

Diagnostic equipment

Job description

About the Role

Our client, a prominent player in the South African telecommunications industry, is looking for an experienced and motivated Lead Telecom Field Technician to join their team in Mossel Bay, Western Cape . This role is pivotal in ensuring the smooth operation and maintenance of telecommunications infrastructure across the region. You will be responsible for leading a team of technicians, undertaking complex installations, and providing advanced troubleshooting for our client's diverse range of telecommunications services. The successful candidate will demonstrate strong leadership qualities, exceptional technical acumen, and a commitment to delivering high-quality service in the field. This is an exciting opportunity to take on a leadership position in a growing sector, contributing to the connectivity of communities in the beautiful Western Cape .

Key Responsibilities

• Lead and supervise a team of field technicians, providing guidance, training, and support.
• Install, maintain, and repair telecommunications equipment, including fiber optic cables, base stations, and associated hardware.
• Diagnose and resolve complex technical issues reported by customers or network monitoring systems.
• Perform site surveys and assessments to plan and execute installations effectively.
• Ensure all work is performed in accordance with safety regulations and company standards.
• Manage inventory of tools, equipment, and spare parts, ensuring efficient utilization.
• Prepare detailed reports on work performed, issues encountered, and resolutions implemented.
• Liaise with customers and internal stakeholders to ensure satisfaction and effective communication.
• Contribute to the continuous improvement of field operations and service delivery.

Requirements

• A relevant technical qualification or certification in Telecommunications, Electronics, or a related field.
• Minimum of 5 years of hands-on experience as a Telecom Field Technician.
• Demonstrated experience in leading or supervising technical teams.
• Proficiency in fiber optic splicing, testing, and troubleshooting.
• Knowledge of wireless communication technologies (e.g., 4G, 5G) is advantageous.
• Familiarity with relevant tools and diagnostic equipment.
• Strong understanding of health and safety protocols in a field environment.
• Excellent communication, problem-solving, and customer service skills.
• Ability to work independently and as part of a team, often under pressure.
• A valid driver's license is essential for this role.

Benefits

Our client offers a competitive remuneration package, including a monthly salary, performance-based incentives, and a comprehensive benefits plan covering medical aid and a provident fund. The role offers a unique blend of field work and team leadership, providing significant professional growth opportunities. Our client invests in employee development through ongoing training and access to new technologies. You will be working in the scenic coastal town of Mossel Bay , known for its natural beauty and outdoor activities. This is a chance to be a key leader in shaping the telecommunications landscape of the Western Cape .