Telecommunications Systems Manager

Placements24; Durban; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive remuneration package

Hybrid work arrangement

Medical and dental coverage

Retirement savings plan

Professional growth opportunities

Job summary

Placements24, Durban-based telecommunications leader, seeks a Telecommunications Systems Manager to oversee operations and strategic development of their extensive communication infrastructure. You will lead a team of engineers and technicians, guiding deployment, maintenance, and optimization of voice, data, and video systems to ensure reliability and performance.

Ideal candidate has a strong technical background, at least 7 years in telecom networks with leadership experience, and proven

Qualifications

• Bachelor's degree in a related field required.
• Minimum 7 years of experience in managing telecommunications networks and systems, with at least 3 years in a managerial role.
• Proven experience with VoIP, MPLS, cellular networks (4G/5G), and fiber optics.
• Strong understanding of network protocols, security, and data center operations.
• Experience in budget management, vendor negotiation, and project management.

Responsibilities

• Manage day-to-day operations of the telecommunications network (voice, data, video).
• Lead, mentor, and develop engineers and support staff.
• Develop and implement strategic network upgrade plans and technology adoption.
• Oversee budgeting, procurement, and implementation of telecom hardware/software.
• Ensure security, reliability and performance of infrastructure through monitoring and maintenance.
• Establish and enforce SLAs and operating policies.
• Manage vendor relationships and negotiate contracts for equipment/services.
• Investigate and resolve complex network incidents and outages promptly.
• Stay informed about emerging telecom technologies and best practices.
• Collaborate with other IT teams for seamless integration with business systems.

Education

Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or related field

Tools

VoIP

MPLS

4G/5G

Fiber Optics

Job description

About the Role

Our client, a prominent telecommunications company in Durban, KwaZulu-Natal , is seeking a proactive and skilled Telecommunications Systems Manager to oversee the operations and strategic development of their extensive communication infrastructure. This leadership position is crucial for ensuring the reliability, efficiency, and advancement of our client's network services. You will be responsible for managing a team of highly qualified engineers and technicians, guiding them in the deployment, maintenance, and optimization of voice, data, and video communication systems. The role demands a blend of technical expertise, strong management capabilities, and a strategic mindset to anticipate future needs and technological shifts in the rapidly evolving telecom industry. Join our client's Durban-based team and play a key role in maintaining and enhancing critical communication networks.

Key Responsibilities

• Manage the day-to-day operations of the telecommunications network, including voice, data, and video services.
• Lead, mentor, and develop a team of telecommunications engineers and support staff.
• Develop and implement strategic plans for network upgrades, expansions, and technology adoption.
• Oversee the budgeting, procurement, and implementation of new telecommunications hardware and software.
• Ensure the security, reliability, and performance of the telecommunications infrastructure through proactive monitoring and maintenance.
• Establish and enforce operational policies, procedures, and service level agreements (SLAs).
• Manage vendor relationships and negotiate contracts for equipment and services.
• Investigate and resolve complex network incidents and outages in a timely manner.
• Stay informed about emerging telecommunications technologies and industry best practices.
• Collaborate with other IT departments to ensure seamless integration of telecommunications with other business systems.

Requirements

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field.
• Minimum of 7 years of experience in managing telecommunications networks and systems, with at least 3 years in a managerial or supervisory role.
• Proven experience with various telecommunications technologies, including VoIP, MPLS, cellular networks (4G/5G), and fiber optics.
• Strong understanding of network protocols, network security, and data center operations.
• Demonstrated ability to lead and motivate technical teams.
• Experience in budget management, vendor negotiation, and project management.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong written and verbal communication skills, with the ability to present technical information to non-technical audiences.
• Familiarity with ITIL or similar service management frameworks.
• Experience working in a large-scale enterprise or service provider environment is a plus.

Benefits

• Our client offers a competitive remuneration package including a base salary, performance incentives, comprehensive medical and dental coverage, and a robust retirement savings plan.
• We provide ample opportunities for professional growth through certifications and advanced training.
• Employees enjoy a flexible hybrid work arrangement and a generous annual leave allowance.

This position is located in our modern office facilities in Durban , fostering a dynamic and collaborative work atmosphere.