Telecom Network Operations Specialist

Placements24; Stellenbosch; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work model

Medical and retirement benefits

Modern office facilities

Certification opportunities

Job summary

Placements24 is seeking a proactive Telecom Network Operations Specialist to join their Stellenbosch team. This hybrid role combines remote work with office presence to monitor performance, respond to incidents, and perform routine operational tasks to ensure uninterrupted service delivery.

You will use NMS tools, analyze network data for trends, and coordinate with operational teams and vendors for issue resolution and service provisioning.

Qualifications

• Diploma or Bachelor's degree in IT, Telecommunications, or related field.
• 2–4 years of network operations experience.
• Familiar with network monitoring tools and ticketing systems.

Responsibilities

• Monitor network health and performance with NMS tools.
• Respond to and resolve incidents and alerts per procedures.
• Perform routine system checks, backups, and software updates.
• Analyze network data to identify trends and optimization opportunities.
• Coordinate with operational teams and vendors for issue resolution and provisioning.

Skills

Network operations

Troubleshooting

Incident response

Education

Diploma or Bachelor's degree in IT/Telecommunications

Tools

NMS tools

Ticketing systems

Job description

About the Role

Our client is seeking a proactive Telecom Network Operations Specialist to join their team in Stellenbosch . This role is integral to the day-to-day management and upkeep of the telecommunications network, ensuring uninterrupted service delivery. You will be responsible for monitoring network performance, responding to incidents, and performing routine operational tasks. This hybrid position allows for focused work both remotely and from the office, providing a balanced approach to operational management in a vibrant tech hub.

Key Responsibilities

• Monitor network health and performance using advanced NMS tools.
• Respond to and resolve network incidents and alerts according to established procedures.
• Perform routine system checks, backups, and software updates.
• Analyze network data to identify trends and areas for optimization.
• Coordinate with other operational teams and vendors for issue resolution and service provisioning.

Requirements

• Diploma or Bachelor's degree in IT, Telecommunications, or a related field.
• 2-4 years of experience in network operations or a similar technical support role.
• Familiarity with network monitoring tools and ticketing systems.
• Basic understanding of IP networking, routing protocols, and telecom infrastructure.
• Strong troubleshooting skills and the ability to work under pressure.

Benefits

• Competitive annual salary.
• Comprehensive medical and retirement benefits.
• Access to modern office facilities and remote work setup.
• Opportunities for certification and training in network operations.
• Collaborative and supportive team environment.