Telecom Network Operations Specialist

Placements24; Upington; Hybrid; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Medical and retirement benefits

Training & certification

Job summary

Placements24 is seeking a vigilant Telecom Network Operations Specialist to monitor and manage their telecommunications network from a remote location, supporting Upington and surrounding areas. The role focuses on ensuring continuous network availability, performance, and security through proactive monitoring and rapid incident response.

Responsibilities include incident detection, troubleshooting, and collaboration with engineering teams, with a focus on maintaining service levels and network

Qualifications

• Proven experience in network operations, monitoring, or IT support.
• Solid understanding of TCP/IP, routing protocols and network hardware.
• Proficiency with network monitoring and management software.
• Excellent analytical and problem-solving skills, with the ability to work under pressure.
• Strong communication skills for remote team collaboration.

Responsibilities

• Monitor network performance and system health using specialized monitoring tools.
• Detect, diagnose, and respond to network alarms and incidents in a timely and efficient manner.
• Perform initial troubleshooting steps and elevate complex issues to appropriate engineering teams.
• Document all network events, actions taken, and resolutions in incident management systems.
• Assist in the implementation of network changes and configuration updates as directed.

Skills

Network operations

TCP/IP

Monitoring software

Analytical skills

Communication

Job description

About the Role

Our client is seeking a vigilant and skilled Telecom Network Operations Specialist to monitor and manage their telecommunications network from a remote location, supporting services for areas including Upington . This critical role ensures the continuous availability, performance, and security of the network infrastructure through proactive monitoring and rapid incident response. You will work within a dedicated operations center environment, collaborating with various technical teams to maintain service levels and resolve network disruptions swiftly. This position offers a unique opportunity for an individual with a keen eye for detail and a passion for network stability in the Northern Cape region.

Key Responsibilities

• Monitor network performance and system health using specialized monitoring tools.
• Detect, diagnose, and respond to network alarms and incidents in a timely and efficient manner.
• Perform initial troubleshooting steps and elevate complex issues to appropriate engineering teams.
• Document all network events, actions taken, and resolutions in incident management systems.
• Assist in the implementation of network changes and configuration updates as directed.

Requirements

• Proven experience in network operations, monitoring, or a similar IT support role.
• Solid understanding of networking fundamentals, including TCP/IP, routing protocols, and network hardware.
• Proficiency with network monitoring and management software.
• Excellent analytical and problem-solving skills, with the ability to work under pressure.
• Strong communication skills for effective collaboration in a remote team environment.

Benefits

• Competitive annual salary commensurate with experience.
• Flexible remote working arrangements.
• Comprehensive medical and retirement benefits.
• Opportunities for training and certification in network operations and management.
• A dynamic and essential role contributing to network reliability in the Northern Cape .