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InvisionHR seeks a qualified Refrigeration Technician to perform repairs and maintenance on a range of commercial catering and food service equipment across client sites in South Africa. You will fault-diagnose, repair on-site, and support installations while adhering to safety standards and OEM guidelines.
You will respond to emergencies, document service activity, and report progress to the After-Sales Technical Manager.
This role entails providing high quality repairs and maintenance of food service equipment to ourclients.
Reports to: After-Sales Technical Manager
Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner.
Attend to emergency calls on equipment repair issues.
Collaborate with other maintenance workers, company’s officials, and staff to effectively provide solutions to repair or maintenance problems.
Technical fault/problemdiagnosis on site, remotely or atour customers’ site.
Provide on-site repairs, maintenance, installations, off-site remote troubleshooting on a wide variety of commercial catering and food service equipment.
Read andcomprehendwiring diagrams, follow manuals on operation and installation
Carry out periodic inspection, cleaning, and equipment servicing.
Prioritize repair queue.
Adhere to occupational health and safety during repairs.
Document service calls, travel logs and any ad-hoc/emergency after hour repair work.
Document all repairs done according to the standard procedures.
Report to the Technical Manager on all repair work in progress and completed.
Qualified as a Refrigeration Technician
Minimum of N3 in Electrical Engineering
At least 3-5 years of workshop / repair experience
Knowledge and experience within the food service and catering equipment industry
Good Administration and basic Computer skills (Emails, Word, Excel)
Valid South African driver’s license.
Commercial refrigeration and HVAC-advantageous
Excellent communication skills (verbal and written)
Strong planning and organising skills
Excellent problem solving / fault finding skills
Highly organised
Excellent attention to detail
Professionalism
Willingness to learn