Technical Sales Liaison & Product Insight Specialist

Staff Solutions; Sandton; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Staff Solutions is seeking a seasoned mechanical technician/analyst to lead product analysis, data consolidation, and dealer communications within our Lexus/Toyota network. The role emphasizes accurate data, early issue detection, and cross-functional collaboration.

The candidate will bring 5–6 years dealer experience, Master Technician credentials, and strong MS Office skills while traveling as needed to support field operations and research initiatives.

Qualifications

• NQF Level 6 Mechanical with 3 years motor technician/ motor mechanic experience.
• Master Technician (G1) with 5–6 years relevant dealer experience.
• Experience in a research or analysis environment is an advantage.
• Field experience dealing with voice of the customer and travel willingness.

Responsibilities

• Product analysis and data consolidation to support go-and-study activities.
• Strengthen service function and provide quick market info.
• Prepare detailed reports to improve early detection and resolution.
• Research product-related matters and compile dealer communications.
• Present findings at Nuts & Bolts and technical conferences.
• Develop fix methods and coordinate parts with NPDC.

Skills

Information gathering

Data analysis

Communication

Strategic planning

Voice of the customer

Education

NQF Level 6 Mechanical

3 years automotive technician experience

Master Technician (G1)

5–6 years dealer experience

Tools

MS Office and Outlook

Job description

Staff Solutions is seeking a seasoned mechanical technician/analyst to lead product analysis, data consolidation, and dealer communications within our Lexus/Toyota network. The role emphasizes accurate data, early issue detection, and cross-functional collaboration.

The candidate will bring 5–6 years dealer experience, Master Technician credentials, and strong MS Office skills while traveling as needed to support field operations and research initiatives.