Assistant Manager Sales Technical Expert

Toyota South Africa Motors; Johannesburg; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Toyota South Africa Motors Johannesburg is seeking an Assistant Manager Sales Technical Expert to coordinate system projects, analyze data, and support stakeholders across internal teams, dealers, and suppliers.

The role emphasizes process improvement, accuracy, and effective communication, with responsibilities spanning system administration, user training, and incident tracking to drive operational efficiency.

Qualifications

• NQF Level 5 qualification in related field.
• Minimum 2 years' experience in a system-related or business support environment.
• Exposure to Project Management principles.
• Experience interacting with Toyota, dealers, and suppliers in a professional or operational capacity.
• Proficient in MS Office (Excel, Word, PowerPoint) and Outlook.

Responsibilities

• Coordinate system-related projects and track progress.
• Analyse operational data and prepare reports, dashboards, and summaries for management.
• Maintain system records and documentation in line with company standards.
• Manage correspondence, meeting coordination, and communication through Outlook.
• Provide guidance to users on system functionality and business processes; assist with onboarding or refresher training.
• Monitor workflows and identify opportunities to improve efficiency and ensure governance.

Skills

Analytical thinking

Attention to detail

Multitasking

Communication

Proactive problem-solving

Education

NQF Level 5 qualification

Tools

MS Office

Outlook

Job description

Assistant Manager Sales Technical Expert Toyota South Africa Motors Johannesburg, Gaut, ZA

Purpose

To provide systems, administrative, and analytical support to ensure the effective coordination of projects, data analysis, and stakeholder engagement between internal teams, dealers, and suppliers. The role focuses on improving operational efficiency, maintaining accurate information, and supporting business processes.

KEY JOB FUNCTIONS:

Systems & Project Coordination

• Support the planning, coordination, and execution of system-related projects.
• Track project progress, maintain schedules, and provide status updates to stakeholders.
• Assist with implementation of new systems, enhancements, or process changes.

Business & Data Analysis

• Gather business requirements and translate them into actionable insights.
• Analyse operational data and prepare reports, dashboards, and summaries for management.
• Ensure accuracy and integrity of data used for reporting and decision-making.

Administrative Support

• Maintain system records, logs, and documentation in line with company standards.
• Manage correspondence, meeting coordination, and communication through Outlook.Ensure documentation is updated, accessible, and audit ready.
• Act as a central point of contact between internal teams, dealers, and suppliers.
• Coordinate queries, investigate issues, and ensure timely resolution or escalation.
• Facilitate clear communication to support business operations and system usage.

User Support & Training

• Provide guidance to users on system functionality and business processes.
• Assist with troubleshooting, incident tracking, and follow-up actions.
• Support onboarding or refresher training where required.

Process Improvement & Compliance

• Monitor workflows and identify opportunities to improve efficiency.
• Ensure adherence to internal procedures, governance standards, and audit requirements.
• Recommend enhancements to streamline reporting and operational activities.

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 5 qualification in Business Administration, Engineering, Information Systems, Sales Management, Marketing or a related field.
• A minimum of 2 years’ experience in a system-related or business support environment.
• Proven exposure to Project Management principles and coordination.
• Strong administrative experience with the ability to manage records and documentation.
• Experience in a Business and/or Data Analyst role, including data collection, validation, and reporting.
• Experience interacting with Toyota, dealers, and suppliers in a professional or operational capacity.
• High level of computer literacy, including proficiency in MS Office (Excel, Word, PowerPoint) and Outlook.

COMPETENCIES:

• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Effective communication and stakeholder engagement skills.
• Organised, proactive, and solutions-driven approach.

IMPORTANT DIMENSIONS:

• Strategic thinking
• Good communication (both written and verbal)
• Analytical thinking
• Initiative

THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY

PLEASE NOTE THAT THIS IS FOR TSAM INTERNAL EMPLOYEES ONLY & EMAILED APPLICATIONS WILL NOT BE ACCEPTED