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Profile Personnel is seeking a professional for a sales role that focuses on business development and customer relationship management in Gqeberha, Eastern Cape. The successful candidate will identify and pursue business opportunities while providing technical support and preparing proposals tailored to client needs.
Strong qualifications in technical sales and communication are essential, along with a Bachelor's degree in a related field. This role supports travel to client sites as necessary and offers an opportunity to work with diverse industries.
Sales & Business Development
Identify, qualify, and pursue new business opportunities within assigned territories or market segments.
Conduct product presentations, demonstrations, and technical consultations to prospective and existing clients.
Prepare and deliver proposals, quotations, and sales contracts tailored to customer requirements.
Achieve or exceed monthly, quarterly, and annual sales targets.
Technical Expertise
Maintain deep understanding of company products, technologies, and industry applications.
Work closely with engineering or product teams to translate complex technical features into customer-focused solutions.
Provide pre-sales and post-sales technical support, including troubleshooting and solution design.
Customer Relationship Management
Build long-term relationships with clients, understanding their operations, challenges, and objectives.
Manage and update customer information, sales activities, and pipelines in CRM systems.
Coordinate with internal teams (engineering, marketing, customer support) to ensure seamless customer experience.
Market Insight & Reporting
Monitor industry trends, competitor activities, and market developments.
Provide feedback to product development and marketing teams to improve offerings and positioning.
Prepare regular reports on sales activities, forecasts, and market feedback.
Required
Bachelor’s degree in Engineering, Technology, Business, or related field (or equivalent technical experience).
Proven experience in technical sales, account management, or a similar customer-facing role.
Strong technical aptitude and ability to understand complex systems or products.
Excellent communication, presentation, and negotiation skills.
Ability to travel to client sites as needed.
Preferred
Experience with CRM platforms (e.g., Salesforce, HubSpot).
Industry-specific knowledge (e.g., SaaS, industrial equipment, electronics, medical devices).
Strong problem-solving and analytical abilities.