Technical Administrator

Cre8work!; Alberton; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Cre8work! is seeking a detail-oriented Technical Administrator to provide administrative support to the technical department. You will capture and maintain service reports, coordinate technician appointments, and ensure accurate record-keeping to support service delivery.

The role requires 2-3 years in a technical or service administration environment, strong MS Office (Excel) skills, and the ability to manage multiple priorities while maintaining high attention to detail.

Qualifications

• Grade 12 (Matric).
• Diploma or certificate in business administration or related field (advantageous).
• 2-3 years' experience in a technical or service administration role.
• Strong computer skills (MS Office, particularly Excel).
• Experience using ERP or job management systems is advantageous.
• Excellent communication and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• High attention to detail and problem-solving ability.

Responsibilities

• Provide administrative support to the technical department.
• Capture and maintain service reports, job cards, and technical records.
• Schedule and coordinate technician appointments and service calls.
• Process quotations, purchase orders, and invoices.
• Liaise with customers, suppliers, and internal departments.
• Maintain accurate filing systems and databases.
• Monitor stock levels and assist with ordering technical parts and consumables.
• Prepare reports and assist with departmental administration.
• Ensure all documentation complies with company policies and procedures.

Skills

Communication

Organization

Attention to detail

Problem-solving

Education

Grade 12 (Matric)

Diploma or Certificate in Business Administration

Tools

MS Office

Excel

ERP or Job Management Systems

Job description

About the Role

We are looking for a detail-oriented and organized Technical Administrator to provide administrative support to the technical department. The successful candidate will ensure accurate record-keeping, coordinate service activities, maintain documentation, and support the team in delivering excellent customer service.

Key Responsibilities

• Provide administrative support to the technical department.

• Capture and maintain service reports, job cards, and technical records.

• Schedule and coordinate technician appointments and service calls.

• Process quotations, purchase orders, and invoices.

• Liaise with customers, suppliers, and internal departments.

• Maintain accurate filing systems and databases.

• Monitor stock levels and assist with ordering technical parts and consumables.

• Prepare reports and assist with departmental administration.

• Ensure all documentation complies with company policies and procedures.

Minimum Requirements

• Grade 12 (Matric).

• Diploma or Certificate in Business Administration or a related field (advantageous).

• 2-3 years' experience in a technical or service administration role.

• Strong computer skills (MS Office, particularly Excel).

• Experience using ERP or job management systems is advantageous.

• Excellent communication and organizational skills.

• Ability to work under pressure and manage multiple priorities.

• High attention to detail and problem-solving ability.