Sales Coordinator - (Temporary)

United Exports; Paarl; On-site; ZAR 240,000 - 360,000; Full time

Job summary

United Exports in Paarl is seeking a highly organised Sales Coordinator to support our Sales Enablement team. You will oversee order processing, data accuracy in CRM/ERP, and provide proactive support to multiple international sales territories.

Key duties include assisting Account Managers, ensuring timely order fulfilment, and coordinating with logistics, finance, and customer teams. The role requires 2–4 years in sales coordination and strong MS Office and ERP experience.

Qualifications

• BCom Degree or Diploma with a major in Marketing, Logistics, International Trade, or related qualification.

Responsibilities

• Support Key Account Managers with opportunity and sales order processing.

Skills

Analytical skills

Planning & organisational skills

Multitasking

Communication skills

Education

BCom/ Diploma in Marketing

Tools

NetSuite

Excel

PowerPoint

Word

Job description

Join a dynamic sales team where your coordination skills make a real impact. We are looking for a highly organised, detail-oriented, and proactive Sales Coordinator to support our Sales Enablement team. This role plays a vital part in ensuring seamless sales operations, accurate data management, efficient order processing, and exceptional support to our sales teams across multiple international territories.

Key Performance Outputs

Sales Process & Order Management

• Support Key Account Managers with opportunity and sales order processing.
• Monitor order fulfilment status and resolve outstanding sales issues.
• Work closely with Sales Managers, Directors, and Account Managers to create and process sales orders.
• Liaise with Logistics and Operations teams regarding fulfilment timelines and delays.
• Process reallocations and create new sales orders where required.
• Ensure sales activities are completed within agreed timelines.

Sales Finance Support

• Maintain accurate sales transaction records.
• Generate and process Return Authorisations (RAs).
• Support claims management and credit-related processes.
• Coordinate with Finance to ensure accurate invoicing and credit management.
• Assist with credit insurance administration and system updates.

Customer & Master Data Management

• Coordinate customer onboarding and setup processes.
• Manage Terms & Conditions documentation and compliance requirements.
• Maintain accurate customer records within CRM and ERP systems.
• Ensure customer information is current, complete, and accurate.
• Capture and maintain sales leads from trade shows, customer enquiries, and campaigns.
• Manage customer distribution lists and sales-related databases.

Reporting & Sales Support

• Assist with customer queries when Account Managers are unavailable.
• Provide support across multiple sales territories, including: Europe, Middle East/ Far East/ Asia, South America, Australia, United States, Mexico.
• Prepare sales reports and provide real-time territory insights.
• Support audits and continuous process improvement initiatives.
• Assist with customer reviews, reporting, and annual SOP updates.
• Provide ad hoc support to ensure smooth sales operations.

Requirements

What We're Looking For

Qualifications

• BCom Degree or Diploma with a major in: Marketing, Logistics, International Trade Or a related commercial qualification

Experience

• 2-4 years' relevant work experience.
• Experience in Sales Coordination, Sales Support, Customer Service, Commercial Administration, or a related role.

Technical Skills

• Experience working with NetSuite or similar ERP systems.
• Strong Microsoft Office skills, particularly: Excel, PowerPoint, WordExperience managing customer data and sales-related administration.
• Understanding of commercial finance processes.
• Professional email communication skills.

Key Competencies

• Strong analytical and reporting abilities
• Excellent planning and organisational skills
• Ability to manage multiple priorities and meet deadlines
• High attention to detail and accuracy
• Strong verbal and written communication skills
• Ability to build and maintain effective relationships
• Self-motivated and capable of working independently
• Professional, discreet, and customer-focused approach

Why Join Us?

You'll become part of a collaborative and high-performing team that supports international sales operations across multiple markets. This role offers excellent exposure to sales, finance, logistics, customer management, and commercial operations, making it an exciting career opportunity for someone looking to grow within a dynamic business environment.