Takealot - Customer Service Agent

UniversityInfo; Noord-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Takealot is seeking a Customer Service Agent in the Northern Cape to deliver excellent customer experiences. The role requires about 2 years of experience and involves handling service tasks, order inquiries, and supporting store operations.

Applicants should be prepared for full-time or part-time shifts, with a willingness to work overtime as needed. Shortlisting will be based on skills, experience, and fit for the position.

Qualifications

• Strong communication and teamwork skills.
• Basic numeracy and analytical ability.
• Adaptability and flexibility.
• Self-motivation and initiative.
• Creativity and problem-solving.

Responsibilities

• Meeting performance targets or KPIs.
• Following company policies and procedures.
• Completing assigned tasks on time.
• Keeping records accurate and updated.
• Using company tools, systems, or software correctly.

Skills

Communication

Teamwork

Numeracy

Adaptability

Self-motivation

Creativity

Job description

Retail jobs focus on customer service, sales, and maintaining store operations to deliver excellent shopping experiences.

Published: 25 October 2026

Overview

Position: Customer Service Agent
Province: Northern Cape
Experience: 2 years
Posted: 25 October 2026
Expires: 24 November 2026

About the company

Takealot is South Africa�s largest online retailer, offering a wide range of products and services.

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Foods

Food

Eligibility Criteria

Applicants must meet minimum education , experience, and eligibility standards to qualify for roles.

Enroll in Classes

• Professional appearance and conduct
• Ability to work full-time or part-time as needed
• Willingness to work overtime or shifts
• Clear criminal record
• Basic computer literacy

Documents

Reference letters and transcripts provide credibility and evidence of past performance.

• Curriculum Vitae (CV)
• Tertiary transcripts or qualification certificates
• Motivation letter or Cover letter
• Certified ID copy
• Medical certificate or disability proof (if applicable)

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finance

Track Investments

Duties and Responsibilities

Employees are responsible for completing assigned tasks that support company objectives.

• Meeting performance targets or KPIs
• Following company policies and procedures
• Completing assigned tasks on time
• Keeping records accurate and updated
• Using company tools, systems, or software correctly

Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Communication (verbal and written)
• Basic numeracy and analytical ability
• Adaptability and flexibility
• Self-motivation
• Creativity and innovation

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Order Seafood

Massmart

Please note

Shortlisting - Qualified applicants are shortlisted for interviews or assessments based on skills, experience, and fit.