Supervisor - Pep 210 Ladysmith Murchison Mall

PEPstores; KwaZulu-Natal; On-site; ZAR 180,000 - 240,000; Full time

Job summary

PEPstores in Ladysmith is seeking a Supervisor to uphold store standards and drive sales through outstanding customer service and effective stock management at Murchison Mall. You will lead a dynamic team and promote a strong store image with accurate pricing.

The role requires Grade 12 and 1–2 years’ retail leadership experience, with strong communication and organisational skills and willingness to work retail hours.

Qualifications

• Grade 12 or equivalent is required.
• 1–2 years retail assistant leader/2IC experience preferred.
• Computer literacy is essential.

Responsibilities

• Increases sales by focusing on exceptional customer service and store standards.
• Maintain store image, presentation and promotion of stock with correct pricing.
• Manage stock and losses; implement promotions and price changes as required.
• Ensure administrative duties are completed on time per guidelines.
• Lead a Dynamos team and foster Sikhula KunYe culture.
• Maintain health, safety and housekeeping standards.

Skills

Customer service orientation

Leadership

Communication skills

Team management

Organizational skills

Resilience under pressure

Education

Grade 12

Tools

Computer literacy

Job description

Supervisor - Pep 210 Ladysmith Murchison Mall (Kwazulu Natal)

2026/10/14

Reference Number

PEP-3510

Description

RESPONSIBILITIES:

Increasesales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation and promotion of stock, stock management, promotional implementation and correct pricing of products according to our price image.

Ensure administrative duties within the store are done on time, every time and according to the company guidelines.

Stock loss is minimised by having a healthy store culture together with following the correct security measures, stock and cash handling procedures.

Drive a low cost business according to the company low cost culture by driving efficiencies in the store.

Assist to lead a dynamic team of Dynamoswhile growing our unique Sikhula KunYe company culture.

Maintain general health, safety and housekeeping standards.

Requirements

JOB REQUIREMENTS:

Grade 12

Ideally 1-2 years experience in a retail environment as an assistant leader / 2IC role.

Computer Literate

ATTRIBUTES REQUIRED:

A passion for retail is essential and delivering a world-class customer experience.

Hard-working with demonstrable integrity and willingness to go the extra mile.

Confident with very strong interpersonal, communication and leadership skills with the ability to give recognition, support, and direction and guidance to a team of Dynamos.

Well-organised with strong administrative skills and the ability to multitask.

Strong Managerial capabilities - think like an owner of the business with the ability to plan, lead, organise and control.

Willing to take direction and able to work independently.

Comfortable working under pressure in a fast-paced environment.

Willing to work retail hours.

Closing Date: 28 October 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.