Supervisor Deli

Pick N Pay; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Pick N Pay in Diep River is seeking a Supervisor to oversee hygiene, safety and service standards in the food retail area. The role focuses on managing resources to maximize turnover, maintaining promotional adherence and ensuring efficient stock control on the sales floor and back-up areas.

The successful candidate will drive merchandising quality, back-end communication with demand planning, and supervise staff to meet targets while minimizing waste and ensuring equipment functionality.

Qualifications

• Grade 12 and five years in foods retail and resource management.
• Experience in managing operations, merchandising and stock control.
• Ability to implement hygiene, safety and customer service standards.

Responsibilities

• Ensure compliance with hygiene, housekeeping and safe working standards.
• Monitor promotional activities adherence to calendar.
• Maintain clean back-up areas and stock rotation.
• Communicate customer needs to demand planning.
• Maintain department merchandising and minimize waste.
• Lead staff, set targets and delegate tasks.
• Oversee equipment maintenance and general maintenance standards.

Skills

Resource management

Customer service

Communication

Merchandising

Stock rotation

Education

High school diploma

Tools

SAP

Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Supervises all aspects of hygiene and safety within the service areas. Ensures that operating standards are maintained. To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.

Key Responsibilities

• Ensures compliance to hygiene, housekeeping and safe working standards.

• Monitors the implementation of all promotional activities – adherence to promotional calendar.

• Back up areas are kept clean and clear.

• Understand customer needs and communicate these to demand planning. Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area.

• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum.

Minimum Requirements

• Grade 12
• Five year's Experience / training in foods retail and management of resources.

Competencies

Merchandising Management

• Customer Orientation.
• Communication skills – clearly conveying message and actively listening.
• Business mindedness.

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained.
• Ensures stock rotation.
• Monitors the adherence to food safety and health and safety standards are maintained.

Customer Services Management

• Responds to customer requests.
• Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability.
• Ensures department standards are maintained, equipment is manned and in working order.

Staff Management

• Communicates critical information to staff.
• Set targets and activities – priorities, delegates and communicates.
• Handles procedural, policy and legislative non compliance.

Administration

• Ensures that all equipment is properly maintained in effective working order.
• Ensures that general maintenance standards are met.
• Monitors waste, and ensures procedures are adhered to.

Systems

• Gap scanning out of stocks.
• Identifies, counts, and records out of stocks & over stocks.
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning.

Location: Diep River 3 Arts

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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