Student Residence Operations Lead

Exceed Human Resource Consultants; Stellenbosch; On-site; ZAR 201,000 - 312,000; Full time

Job summary

Exceed Human Resource Consultants is seeking a Residence Operations Administrator in Stellenbosch to oversee daily operations, security, maintenance and administrative tasks for a student residence. You will manage staff coordination, petty cash, records and reporting, with a focus on safety, cleanliness and exceptional student service.

The role requires strong organisational skills, attention to detail and the ability to juggle multiple priorities while enforcing residence rules in a live

Qualifications

• Experience in residence, property, facilities or operational administration is advantageous.
• Strong administrative and organisational capabilities are essential.
• Experience coordinating staff, maintenance, security and cleaning services.
• Excellent record-keeping and attention to detail.
• Able to manage petty cash, reconciliations and monthly reporting.
• Good communication and student/customer service skills.
• Ability to handle incidents and enforce residence rules.
• Basic understanding of health, safety, fire and emergency procedures.
• Ability to manage multiple priorities independently.
• Proactive, responsible and able to resolve day-to-day operational issues.

Responsibilities

• Oversee the daily operations and administration of a student residence.
• Coordinate security, maintenance and cleaning staff and conduct daily residence inspections.
• Manage petty cash, staff registers, job cards, reports and general correspondence.
• Coordinate student meetings, notices and communication with universities and management.
• Monitor maintenance requirements and ensure urgent issues are reported and resolved.
• Oversee cleanliness, hygiene, pest control and cleaning schedules throughout the residence.
• Monitor Wi-Fi, DSTV, biometric access, CCTV and other residence facilities.
• Oversee security procedures, incident reporting and compliance with residence rules.
• Manage student check-ins and check-outs, including documentation, room inspections and occupancy records.
• Ensure compliance with fire, health and safety regulations and emergency procedures.
• Oversee laundry, recreational facilities and residence assets.
• Assist with student programmes and holiday accommodation administration.

Skills

Administrative skills

Organisational skills

Staff coordination

Record-keeping

Cash handling

Communication

Customer service

Health and safety awareness

Multi-tasking

Problem solving

Job description

Exceed Human Resource Consultants is seeking a Residence Operations Administrator in Stellenbosch to oversee daily operations, security, maintenance and administrative tasks for a student residence. You will manage staff coordination, petty cash, records and reporting, with a focus on safety, cleanliness and exceptional student service.

The role requires strong organisational skills, attention to detail and the ability to juggle multiple priorities while enforcing residence rules in a live