Residence Coordinator

Exceed HR and Recruitment; Stellenbosch; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Exceed HR and Recruitment is seeking a Residence Coordinator in Stellenbosch to oversee daily operations and administration of a student residence. You will coordinate security, maintenance, cleaning and inspections while managing records and reporting.

You will handle student check-ins/outs, communication with universities and management, and ensure compliance with health and safety procedures. The role requires strong organisational skills and customer service mindset.

Qualifications

• Strong administrative and organisational skills.
• Experience coordinating staff, maintenance, security and cleaning services.
• Ability to manage multiple priorities and schedules.
• Good communication and student/customer service abilities.
• Proactive and responsible with day-to-day issue resolution.
• Comfortable enforcing residence rules and safety procedures.

Responsibilities

• Coordinate security, maintenance and cleaning staff and conduct daily residence inspections.
• Manage petty cash, staff registers, reports and general correspondence.
• Coordinate student meetings, notices and communication with universities and management.
• Monitor maintenance requirements and ensure urgent issues are reported and resolved.
• Oversee cleanliness, hygiene, pest control and cleaning schedules.
• Monitor Wi‑Fi, DSTV, biometric access, CCTV and other residence facilities.
• Oversee security procedures, incident reporting and compliance with residence rules.
• Manage student check-ins and check-outs, including documentation, room inspections and occupancy records.
• Ensure compliance with fire, health and safety regulations and emergency procedures.
• Oversee laundry, recreational facilities and residence assets.
• Assist with student programmes and holiday accommodation administration.

Skills

Administrative skills

Staff coordination

Communication

Customer service

Record keeping

Attention to detail

Job description

Residence Coordinator job vacancy in Stellenbosch.

We are currently looking for a Residence Coordinator to oversee the daily operations and administration of a student residence.

Duties and Responsibilities:

• Coordinate security, maintenance and cleaning staff and conduct daily residence inspections.
• Manage petty cash, staff registers, job cards, reports and general correspondence.
• Coordinate student meetings, notices and communication with universities and management.
• Monitor maintenance requirements and ensure urgent issues are reported and resolved.
• Oversee cleanliness, hygiene, pest control and cleaning schedules throughout the residence.
• Monitor Wi‑Fi, DSTV, biometric access, CCTV and other residence facilities.
• Oversee security procedures, incident reporting and compliance with residence rules.
• Manage student check‑ins and check‑outs, including documentation, room inspections and occupancy records.
• Ensure compliance with fire, health and safety regulations and emergency procedures.
• Oversee laundry, recreational facilities and residence assets.
• Assist with student programmes and holiday accommodation administration.

Requirements:

• Previous experience in residence, property, facilities or operational administration advantageous.
• Strong administrative and organisational skills.
• Experience coordinating staff, maintenance, security and cleaning services.
• Strong attention to detail and record‑keeping abilities.
• Able to manage petty cash, reconciliations and monthly reporting.
• Good communication and student/customer service skills.
• Comfortable handling incidents and enforcing residence rules.
• Basic understanding of health and safety, fire and emergency procedures.
• Able to manage multiple responsibilities and priorities independently.
• Proactive, responsible and able to identify and resolve day‑to‑day operational issues.
• Comfortable working closely with students, service providers and management.