Strategic Technical Sales & Solutions Manager

Boardroom Appointments

Pinetown

On-site

ZAR 600,000 - 800,000

Full time

14 days+

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Job summary

Boardroom Appointments is seeking a Sales and Technical Manager in KwaZulu-Natal. Build strong customer relationships, manage sales budgets and gross margins, and respond to complaints within 24 hours while coordinating technical service requests.

The ideal candidate holds an engineering degree (B-Tech or BSc in Mechanical, Electrical, or Mechatronics), has prior technical sales experience, is proficient in Excel, self-motivated, and has own transport; residence around Howick/Pietermaritzburg is

Qualifications

Engineering degree (B-Tech or BSc Mechanical, Electrical or Mechatronics).
Previous experience in a technical sales role.
Proficient in Excel.
Own transport and valid driver’s license.
Excellent written and verbal communication in English.

Responsibilities

Build strong relationships with customers personally and professionally.
Manage sales budget and gross margin.
Attend to customer complaints effectively and respond within 24 hours.
Respond to customers' technical service requests, troubleshoot issues, identify fault, and ensure root cause is fixed.
Implement preventative maintenance programmes and visit customers to conduct equipment audits.
Identify and achieve measurable technical and process developments and improvements.
Liaise between customer, planning, and internal sales to ensure accurate forecasting.
Understand the customer's business deeply and provide packaging solutions.