Strategic Key Account Manager — Tech/Telecom Growth Gauteng

Lanline Technologies; Johannesburg; On-site; ZAR 550,000 - 900,000; Full time

Benefits offered by this job

Commission-based salary

Staff internet account

Growth potential

Job summary

Backspace Technologies is seeking a dynamic Key Account Manager to lead client relationships and drive business growth in the Gauteng region. You will focus on retention, upselling, and strategic planning to deliver tailored connectivity, voice, and managed services solutions.

The role requires a proven track record in account management within telecoms or tech, strong leadership and communication skills, and willingness to travel across Gauteng.

Qualifications

• At least 3 years of experience in client or account management.
• Experience in telecoms or tech sectors is preferred.
• Strong leadership, communication, and relationship-building skills.
• Analytical mindset with the ability to develop tailored solutions based on client and market insights.
• Willingness to travel throughout Gauteng for business development purposes.

Responsibilities

• Manage and nurture key client relationships to ensure retention and satisfaction.
• Identify and pursue new business opportunities in Gauteng to drive market expansion.
• Represent the company at networking events, conferences, and client meetings.
• Develop strategic plans to enhance service delivery and increase client value.
• Oversee the entire client lifecycle – from acquisition to retention and ongoing support.
• Collaborate with sales and marketing teams to launch targeted campaigns.
• Deliver tailored solutions aligned with client needs across connectivity, voice, and managed services.
• Drive revenue through upselling, cross-selling, and the acquisition of new clients.

Skills

Client management

Strategic planning

Business development

Client engagement

Leadership

Communication

Tools

CRM platforms

Microsoft Office Suite

Job description

Backspace Technologies is seeking a dynamic Key Account Manager to lead client relationships and drive business growth in the Gauteng region. You will focus on retention, upselling, and strategic planning to deliver tailored connectivity, voice, and managed services solutions.

The role requires a proven track record in account management within telecoms or tech, strong leadership and communication skills, and willingness to travel across Gauteng.