Strategic Client Growth & Retention Specialist

Daisy Business Solutions; Vanderbijlpark; On-site; ZAR 133,920 - 223,200; Full time

Job summary

A leading business solutions provider in Vanderbijlpark is seeking a Client Relationship Manager to strengthen client relationships, meet KPIs, and support sales teams. Responsibilities include resolving client concerns, coordinating with internal departments, and developing sales strategies. Ideal candidates should possess a Grade 12 qualification, knowledge of the Office Automation & ICT industry, and valid driver's license. This role promotes applications from people living with disabilities.

Qualifications

• Minimum Grade 12 Qualification required.
• Knowledge of Office Automation & ICT Industry is advantageous.
• Valid Driver’s License and reliable vehicle necessary.

Responsibilities

• Attend client meetings to strengthen relationships with existing accounts.
• Meet client relationship targets and KPIs as set by management.
• Collaborate with Sales Managers to support client needs.
• Resolve client concerns promptly and effectively.
• Monitor company performance against service level agreements.

Skills

Client relationship management

Sales strategy development

Effective communication

Education

Grade 12 Qualification

Marketing / Sales Qualification

Job description

A leading business solutions provider in Vanderbijlpark is seeking a Client Relationship Manager to strengthen client relationships, meet KPIs, and support sales teams. Responsibilities include resolving client concerns, coordinating with internal departments, and developing sales strategies. Ideal candidates should possess a Grade 12 qualification, knowledge of the Office Automation & ICT industry, and valid driver's license. This role promotes applications from people living with disabilities.