Strategic Account Partner: Growth & Retention (Mahikeng)

Placements24; LegKraal Gate; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Salary bonus

Health and retirement benefits

Professional development

Career advancement

Collaborative work environment

Job summary

Placements24 seeks an Account Manager to nurture a portfolio of clients in Mahikeng, North West. You will be the primary contact, ensuring satisfaction, retention and identifying opportunities for renewals and upselling our solutions.

The role demands proactive relationship building, strategic account planning, and collaboration with internal teams to deliver value and drive sustainable growth across the North West region.

Qualifications

• Proven experience in account management or related client-facing roles.
• Strong communication and interpersonal skills with a customer-centric approach.
• Ability to develop strategic account plans and manage multiple priorities.

Responsibilities

• Serve as the main point of contact for assigned clients, building strong, long-term relationships.
• Proactively manage client accounts to ensure satisfaction, retention, and identify growth opportunities.
• Understand client objectives and demonstrate how solutions meet their needs.
• Develop and execute account plans to achieve sales targets for renewals and expansion.
• Address client concerns and resolve issues in a timely manner.
• Collaborate with internal teams to deliver seamless client experiences.

Skills

Account management

Sales experience

CRM proficiency

Client relations

Communication skills

Tools

CRM software

Job description

Placements24 seeks an Account Manager to nurture a portfolio of clients in Mahikeng, North West. You will be the primary contact, ensuring satisfaction, retention and identifying opportunities for renewals and upselling our solutions.

The role demands proactive relationship building, strategic account planning, and collaboration with internal teams to deliver value and drive sustainable growth across the North West region.